English Transcriber (On-site) Orlando, FL

Location: Orlando, FL (not remote) | Status: Project-based

About the role

With Productive Playhouse, English speakers can make extra money by working flexible hours! We are seeking a detail-oriented and motivated English Transcriber to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail. No translation is required for this position.

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service. Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider. Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients. At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.

Responsibilities

• Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar.
• Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions.
• Maintain continuous knowledge of extensive client-written Domain Conventions and “clean room” policies. Refer to current training materials and guidelines as needed to ensure compliance and quality.
• Review and proofread transcripts for accuracy and completeness.
• Report any technical issues or concerns to the appropriate channels promptly.
• Suggest opportunities for process improvement to enhance efficiency and quality.
• Manage time effectively to meet established deadlines and maintain high levels of productivity and quality.
• Handle confidential information with discretion and adhere to all privacy and security guidelines.
• Participate in other projects and tasks as assigned.

Requirements

• High school diploma or equivalent; additional training in linguistics, transcription, or related