Engineering Technician – Day Shift

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve.

About the Role

The Engineering Technician at our Concord, NC facility plays a key role in supporting Parenteral Operations by ensuring the efficient setup and operation of Pre-Filled Syringe and Isolator Equipment. This position requires hands-on engineering maintenance expertise to assist with equipment setup, operational support, troubleshooting, repairs, and ongoing maintenance. The ideal candidate will demonstrate a strong understanding of customer needs, collaborate effectively with internal teams, and provide responsive, courteous support. Success in this role requires technical proficiency, problem-solving skills, and a commitment to delivering excellent customer service in a dynamic manufacturing environment.

Responsibilities

• Promote a safety-first, quality-always culture in all tasks and interactions
• Improve equipment uptime, line efficiency, and overall equipment effectiveness (OEE)
• Perform condition monitoring, troubleshooting, and provide operational support
• Diagnose and repair precision filling equipment with strong mechanical aptitude
• Collaborate with engineering and production teams to resolve equipment issues promptly
• Assist with equipment setup and changeovers to support production needs
• Adhere to all GMP and quality standards
• Quickly and accurately diagnose the root cause of problems and implement corrective actions to minimize downtime
• Accurately document maintenance activities and corrective actions
• Support cross-functional tasks and assist outside primary responsibilities as needed
• Work independently and manage priorities under pressure

Requirements

• High school diploma or GED
• Minimum of 5 years’ experience in production maintenance
• Must be authorized to work in the United States on a full-time basis (Lilly will not provide visa sponsorship for this role)

Preferred Qualifications

• Strong mechanical aptitude and hands-on technical skills
• Proficient with basic hand tools
• Detail-oriented with a commitment to quality and precision
• Familiarity with safety protocols and proper PPE usage
• Physically able to stand for extended periods
• Effective team player with strong interpersonal skills
• Associate’s degree or technical certification in a related field is a plus
• Knowledge of FDA and GMP regulations
• Experience operating high-speed, automated production equipment, preferably Syringe/Vial Filling systems utilizing Isolator technology
• Ability to quickly learn and apply new procedures
• Experience working in a classified manufacturing environment
• Familiarity with Computerized Maintenance Management Systems (CMMS) platforms
• Strong verbal and written communication skills
• Customer-oriented mindset with a proactive approach
• Analytical thinker with strong problem-solving abilities

Schedule

• Following a Monday–Friday, 8-hour training period, the role transitions to a 12-hour 2-2-3-day shift schedule
• Flexibility to work overtime or adjust schedule based on production demands
• Willing and able to respond to off-hour emergencies as needed

Pay

The anticipated wage for this position is $21.27 - $41.25 per hour. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).

Benefits

• Comprehensive benefit program including medical, dental, vision, and prescription drug benefits
• Company-sponsored 401(k) and pension plans
• Vacation benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Certain time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
• Open to travel for training and professional development opportunities