Engineering Technician

About the role

Supermicro is a leading provider of advanced server, storage, and networking solutions for various industries. This position is available for an Engineering Technician to join the assembly team responsible for building Supermicro products that meet quality standards and shipping deadlines.

Responsibilities

• Lead and debug systems, rack integration, and server sample systems
• Mentor and provide technical direction to junior technicians
• Perform rack- and system-level troubleshooting, identifying root causes and proposing corrective actions
• Conduct failure analysis and generate detailed reports with recommendations for design and process improvements
• Collaborate with R&D, product management, and manufacturing to support new product introduction (NPI) and development
• Review and refine test methodologies, validation procedures, and reliability tests to improve coverage and efficiency
• Maintain rack inventory control and ensure compliance with test configurations and documentation
• Generate and maintain detailed test reports, capturing configuration, process steps, findings, and results
• Interface directly with customers and provide on-site support at data centers (up to 25% travel)
• Stay updated on server hardware, storage, networking technologies, and industry best practices

Requirements

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or equivalent
• 2+ years of experience in hardware/system testing, validation, and failure analysis (data center or enterprise systems preferred)
• Strong knowledge of Linux, networking switches, and server architecture
• Hands-on experience with server hardware, BIOS/firmware, storage, and rack integration
• Advanced troubleshooting skills across hardware, firmware, and system-level components
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) for report generation
• Strong communication skills, both verbal and written, with ability to explain technical findings clearly
• Experience mentoring or supervising technicians/engineers
• Electronics and digital components knowledge required
• Ability to work independently as well as part of a global team
• Willingness to travel domestically and internationally (up to 25%)

Qualifications

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or equivalent
• 2+ years of experience in hardware/system testing, validation, and failure analysis (data center or enterprise systems preferred)
• Strong knowledge of Linux, networking switches, and server architecture
• Hands-on experience with server hardware, BIOS/firmware, storage, and rack integration
• Advanced troubleshooting skills across hardware, firmware, and system-level components
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) for report generation
• Strong communication skills, both verbal and written, with ability to explain technical findings clearly
• Experience mentoring or supervising technicians/engineers
• Electronics and digital components knowledge required
• Ability to work independently as well as part of a global team
• Willingness to travel domestically and internationally (up to 25%)

Benefits

The offered salary range is $26.00 - $30.00 / hour. The actual salary will depend on several factors, including location, level, education, training, specific skills, years of experience, and comparison to other employees in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

Pay

$26.00 - $30.00 / hour

Schedule

N/A