Engineering Technician 3

About the Role

Based out of our Knoxville, Tennessee office, you will combine your skills and experience to handle various duties to test, troubleshoot, repair, and refurbish customers’ products returned from the field. This is an important role supporting the Reliability Solutions products.

Responsibilities

• Test and calibrate instrumentation to specifications using test procedures and schematics.
• Troubleshoot and repair instrumentation down to board level, with some component level at times.
• Write detailed technical reports to describe product failure and repair resolution. Analyze and interpret test data.
• Record test results per Quality requirements and ISO standards.
• Maintain a safe and clean working environment by complying with procedures and safety guidelines.
• Demonstrate consistent high proficiency and job performance level, along with the ability to perform with minimal errors.
• Demonstrate a high degree of flexibility to perform any customer product repair task for which you are assigned.

Requirements

• A.S. in electrical engineering or equivalent experience.
• Ability to maintain positive work relationships with all work associates.
• Ability to maintain good customer relations.
• Must be able to lift 50 lbs.
• Ability to use MS Office tools efficiently and effectively.
• Good communication skills.
• ISO 9001:2015 experience a plus.

Preferred Qualifications

• Knowledge of digital circuitry including microprocessors.
• Knowledge of multimeters, signal generators, etc.
• Knowledge of workmanship standards.
• Ability to use a soldering iron for surface mount components.

Who You Are

You are someone who follows through on commitments and acts with a clear sense of ownership. You are effective at communicating and attentively listen to others. You separate and combine activities and processes necessary to get work done. You readily learn and adopt new technologies. You partner with others to get the work done.

Benefits

• A variety of medical insurance plans, with dental and vision coverage.
• Employee Assistance Program.
• 401(k).
• Tuition reimbursement.
• Employee resource groups and recognition programs.
• Flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

Culture & Commitment

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing and prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.