Engineering Technical Support (1st Shift)

About the role

Provide on-site technical support to production during 1st shift. Troubleshoot failed units, assist with assembly issues, and support root cause investigations. Escalate recurring problems to engineering and assist with implementing corrective actions.

Responsibilities

• Troubleshoot mechanical/electrical issues on failed units.
• Support production teams with technical issues in real time.
• Document failures and coordinate rework activities.
• Maintain accurate records and update work instructions as needed.
• Communicate recurring issues to engineering for resolution.

Requirements

• Associate degree or equivalent experience in a technical field.
• 2+ years in manufacturing, technical support, or troubleshooting role.
• Ability to read drawings/schematics and use diagnostic tools.
• Strong communication and problem-solving skills.
• Comfortable working independently on 2nd shift.

Qualifications

Key qualifications include:

• Experience with mechanical and electrical troubleshooting.
• Knowledge of manufacturing processes and equipment.
• Ability to work independently and under pressure.
• Good interpersonal and communication skills.

Skills

• Technical troubleshooting skills.
• Problem-solving abilities.
• Attention to detail.
• Effective communication skills.

Benefits

Vertiv offers a comprehensive benefits package including:

• Health insurance.
• Retirement savings plan.
• Flexible work schedule.
• Professional development opportunities.

Pay

The salary range for this position is $50,000 - $70,000 annually.

Schedule

The position is available on a 1st shift basis.

Our Core Principals & Behaviors

We embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities:

• Safety.
• Integrity.
• Respect.
• Teamwork.
• Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus.
• Operational Excellence.
• High-Performance Culture.
• Innovation.
• Financial Strength.

OUR BEHAVIORS

• Own It.
• Act With Urgency.
• Foster a Customer-First Mindset.
• Think Big and Execute.
• Lead by Example.
• Drive Continuous Improvement.
• Learn and Seek Out Development.

About Vertiv

Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics, and ongoing services. Our portfolio includes power, cooling, and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.