Engineering Project/Program Manager

Global Strategy, Process & Capabilities leads HP’s Supply Chain Factory Services (SCFS) business transformation—driving growth, operational excellence, automation, AI adoption, and global expansion of Factory Services capabilities. We improve customer outcomes, simplify operations, enable scalable growth, and transform how Factory Services operates through process excellence, analytics, digital solutions, and strategic program leadership.

About the role

We are seeking a highly motivated Engineering Program Manager who thrives in ambiguity, enjoys solving complex business challenges, and is passionate about driving measurable business impact. This role partners with stakeholders across Product Management, Operations, Factory Engineering, Technical Consultants, Category, IT, Manufacturing, Finance, and executive leadership to shape and deliver the next generation of Factory Services capabilities. The role provides leadership to individual contributors, identifies process-improvement opportunities, collaborates with stakeholders, and manages R&D of new technologies. It also includes people-care management, recruitment, and career development.

Responsibilities

• Solve problems and drive end-to-end process redesign using Lean, Agile, Design Thinking, and Change Management.
• Evaluate current-state processes, identify improvement opportunities, and implement sustainable solutions.
• Support deployment of global standard processes, systems, and governance models.
• Partner with IT and business teams to define requirements and deliver digital solutions.
• Drive automation and integration initiatives that eliminate manual work and reduce process complexity.
• Identify and implement AI-enabled opportunities that improve business performance, decision-making, and employee productivity.
• Support the evolution of strategic platforms such as Fiji and future Factory Services technologies.
• Utilize data to identify trends, root causes, risks, and opportunities.
• Develop executive-level reporting, dashboards, and performance metrics.
• Convert operational data into actionable recommendations for leadership decision-making.
• Support business reviews, strategic planning, forecasting, and performance management activities.
• Serve as a focal point for introducing new capabilities, services, and operational models.
• Coordinate global stakeholder alignment, readiness planning, and implementation activities.
• Ensure new solutions are scalable, measurable, and aligned with strategic objectives.
• Build concise, data-driven presentations for executive audiences.
• Communicate program status, risks, decisions, and recommendations to senior leadership.
• Influence stakeholders without direct authority across multiple functions and regions.
• Lead workshops, strategic planning sessions, and governance forums.
• Drive organizational adoption and behavioral change associated with new processes, tools, and business models.
• Develop communication, training, and stakeholder engagement plans.
• Foster a culture of continuous improvement and innovation.
• Provide direct and ongoing leadership for a team of individual contributors coordinating, managing, and leading programs to drive engineering development and implementation of products and services.
• Act as subject matter expert, identify opportunities for process improvement and policy development, and recommend changes aligned with business tactics and strategy.
• Manage headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring resources are appropriately allocated and goals, objectives, timelines, and budgets are met.
• Establish technology and product goals in collaboration with tech leads, partners, clients, and executive leadership.
• Use communication and program management skills to drive schedules and resolve issues across multiple projects, technology nodes, and sites.
• Communicate project status and escalate issues to direct managers, program managers, and internal and external development partners.
• Manage relationships with outsourced partners and suppliers, setting expectations regarding deliverables, product quality, schedules, and costs.
• Proactively identify opportunities for process improvement and cost reductions.
• Technically lead and/or execute engineering projects and spearhead research and development of new technologies, as appropriate.
• Provide people-care management for assigned team members, including hiring, setting and monitoring annual performance plans, coaching, and career development.

Requirements

• Passionate problem solver with a continuous improvement mindset.
• Demonstrated ability to lead large-scale, cross-functional business transformation initiatives.
• Strong strategic thinking skills with the ability to translate vision into execution.
• Proven experience influencing stakeholders at multiple organizational levels.
• Comfortable discussing business strategy, operational processes, technology, and financial outcomes.
• Exceptional communication and storytelling capabilities for executive audiences.
• Strong analytical skills with the ability to turn data into business decisions.
• Sound business judgment and ability to thrive in fast-changing environments.
• High emotional intelligence (EQ) with strong stakeholder management capabilities.
• Curious, innovative, and enthusiastic about leveraging AI and emerging technologies to improve business outcomes.
• Proven experience applying Agile practices and driving end-to-end digital transformation initiatives, including process redesign, system implementation, User Acceptance Testing, and organizational change management employing methodologies such as ADKAR.
• Quality-first, metrics-driven mindset, leveraging KPIs and data insights to continuously improve processes, performance, and business outcomes.
• Foundational knowledge of AI principles, including generative AI concepts, data-driven insights, and responsible AI usage; prior exposure or training preferred.

Qualifications

• Bachelor’s Degree in Engineering, Supply Chain, or related field.
• Typically 12+ years of professional experience.
• Typically 8+ years leading cross-functional projects or programs.
• Experience managing medium-to-large scale business transformation initiatives.
• Experience working across multiple supply chain functions.
• Experience driving process improvement and operational excellence programs.
• Advanced experience with analytics, reporting, and executive communications.
• Preferred certifications: PMP, Lean Six Sigma Green Belt or higher, AI/Data Analytics/Agile/Change Management.

Skills

• Working knowledge of E2E Supply Chain and Manufacturing.
• Advanced team and project management skills, including project structuring and managing multiple work streams independently.
• Advanced data analysis skills and high Excel acumen.
• Self-starter with strong time management skills and adaptability.
• Advanced analytical and problem-solving skills; logical solution provider.
• Working knowledge of and ability to manage complex modeling and financial analysis.
• Advanced written and verbal communication, presentation, and persuasion skills; mastery in English and local language.
• Excellent business acumen, technical knowledge within multiple business units, and extensive knowledge in applications, technologies, and emerging industry trends.
• Mentoring and coaching skills.
• Proficient with Microsoft suite of tools with intermediate to advanced Excel skills.
• Proficient in foundational knowledge of artificial intelligence (AI) concepts.
• Preferred technical & functional experience:
  • PMI PMP, PMI-ACP, Lean Six Sigma Green Belt or equivalent certifications.
  • Experience leading Agile programs and digital transformation initiatives.
  • Knowledge of manufacturing, supply chain operations, and Factory Services processes.
  • Experience with SAP PLM/PDM systems, BOM management, New Product Introduction (NPI), and services delivery operations.
  • Strong Power BI, Excel, and data visualization skills.
  • Experience with Azure DevOps (ADO), Power Platform (Power BI, Power Automate, Power Apps), Dynamics 365, and SharePoint.
  • Familiarity with Generative AI, Agentic AI, automation platforms, and responsible AI principles.
  • Financial acumen including revenue, gross margin, cost management, business cases, and ROI analysis.

Success Profile

What makes a successful Engineer at HP? Check out the top traits we’re looking for and see if you have the right mix:

• Communicator: 9/10
• Deadline-oriented: 10/10
• Entrepreneurial: 6/10
• Open-minded: 9/10
• Problem-solver: 8/10
• Team Player: 10/10

Pay

The pay range for this role is $130,700 to $205,200 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term/short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave

US benefits overview

Schedule

• Full time
• No shift premium (United States of America)
• No travel
• No relocation