Engineering Manager, Reliability Platform

About the Role

The Reliability Platform role is a key pillar of DoorDash’s Production Lifecycle team, alongside Observability and Deploy Platform. This group’s mandate is to enable users and agents to reason about the health of our services, facilitate change control safety, and provide the means to rapidly address any unexpected state. Ownership is fundamental in DoorDash culture, and all teams own what they build.

The mission falls into three main categories: Service Health, Change Orchestration, and Incident Management. This mandate implies a broad contribution across many aspects of the infrastructure, and demands equal parts software development and systems integration.

Responsibilities

As a Software Engineer on the Reliability Platform team, you’ll help design, build, and operate services and infrastructure that deliver on the team’s broad mandate. You may be working on mission-critical back-end services or pipelines, complex orchestration workflows, self-service UI, or AI Agent continuous improvements.

A few examples of efforts the team has owned in recent years include: delivering a framework to capture/alert/report on SLO quality, replacement of escalation management tools, delivery of MCP back-end for Reliability Platform data/tools, design and delivery of orchestration tools, and PoC for internal SRE AI Agentic tooling.

Qualifications

The leader of this team will take an active role across the organization to recruit, hire, retain world-class engineering talent, manage team performance, establish rituals and expectations for project execution, and align with European counterparts to forge a shared global culture.

The ideal candidate has 5+ years of experience leading teams of high-caliber engineers, 5+ years of experience in an infrastructure, platform, or backend engineering role, and a platform mindset. They are comfortable influencing others via conversations, presentations, demonstrations, and policies, and have a strong understanding of cloud/infra fundamentals and SRE experience.

Skills

• Leading teams of high-caliber engineers
• Infrastructure, platform, or backend engineering experience
• Platform mindset
• Influence and leadership skills
• Cloud/infra fundamentals
• SRE experience
• AI alignment and curiosity about the future

Benefits

DoorDash offers a comprehensive benefits package, including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, and paid sick leave. Additionally, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.

For salaried roles, DoorDash offers flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles, vacation and sick time are accrued based on hours worked.

Pay

The national base pay range for this position within the United States is $193,800—$285,000 USD. The successful candidate’s starting pay will be determined based on job-related factors, including skills, experience, qualifications, work location, and market conditions.