Jobs · Engineering

Manager, Software Engineering (Reliability Platform)

Affirm · Cleveland, OH · 4 wk ago
RemoteRemoteEngineering$230k–$290k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraph about Affirm and role description. We'll need to parse content. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We include sections only if posting has real specific content. We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. We need to include Pay and Benefits sections if present. Pay: they gave base pay ranges. Benefits: they listed health coverage, stipends, time off, ESPP, etc. Also remote-first schedule? They mention remote-first with flexibility, some in-person work, onboarding. That's schedule info. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. Intro: "At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are seeking a seasoned Engineering Manager to lead our Reliability Platform Engineering team. This role is critical in ensuring the safety and reliability of our production systems through building products and capabilities that drive reliability practices at scale. You will lead the development of systems and practices that allow engineers to understand, prioritize, and reduce systemic reliability risks across Affirm’s production environment. This team is responsible for building foundational operational intelligence capabilities for Affirm. This includes Affirm’s next-generation Reliability and Risk Management platform, which combines observability, AI, and operational workflows to help engineering teams proactively manage availability, resiliency, and operational excellence at scale. This role sits at the intersection of Platform Engineering and Site Reliability Engineering. You will partner closely with Infrastructure and Product Engineering teams to define reliability standards, build scalable operational tooling, and drive adoption of engineering best practices across the company." That's about the role. Could be "About the role" heading. Then "What you’ll do" list: bullet points. Let's list them: - Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution. - Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity - Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes - Develop scalable reliability, risk management, and operational governance capabilities for Affirm’s production systems using observability tooling, automation, and AI - Build foundational systems that help engineers understand service ownership, dependencies, and operational topology across Affirm’s infrastructure and applications - Drive alignment across Platform Engineering, SRE, Infrastructure, and product engineering teams to define requirements, prioritize investments, and deliver long-term technical roadmap outcomes - Drive execution and delivery for critical cross-functional reliability initiatives with high organizational visibility These are responsibilities. Then "What we look for" list: - 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience - Experience working within or alongside Production Engineering or Site Reliability Engineering teams - Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices - Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces - Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale - Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability - Strong programming background (e.g., Python, Kotlin, Java, or similar) - Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams - This position requires either equivalent practical experience or a Bachelor’s degree in a related field. We can categorize: Requirements, Qualifications, Skills. The instruction says use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Typically Requirements = years of experience, etc. Qualifications = education, etc. Skills = technical skills, programming languages, observability, etc. We have to avoid duplication. Let's map: Requirements: - 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience - Experience working within or alongside Production Engineering or Site Reliability Engineering teams Qualifications: - This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Skills: - Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices - Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces - Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale - Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability - Strong programming background (e.g., Python, Kotlin, Java, or similar) - Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams We could also include "Strong communication..." as skill. Now Benefits: they list: - Health coverage at no cost: We cover 100% of premiums for employees and their dependents. - Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. - Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. - Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. - Also mention monthly stipends for health, wellness and tech spending earlier in pay section? Actually earlier: "Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)" We should combine benefits details. Avoid duplication. Pay: they gave USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000; USA base pay range (all other U.S. states) per year: $204,000 - $264,000. Also mention Equity Grade - 13, Pay Grade - P, Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) We should include Pay section with those details. Schedule: They mention remote-first with flexibility built in, most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. That's schedule info. Now we need to output HTML with

headings and
  • for lists,

    for prose. We must not include boilerplate like EEO, privacy notice, etc. At the end there is a statement about privacy notice and arrest records etc. That's boilerplate/legal; we should remove. Also remove "We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help." That's also boilerplate? Might be considered EEO; better to remove. Also remove "By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described." That's application instruction; remove. Also remove "For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law." That's EEO; remove. Now produce HTML. Structure:

    About the role

    ... (the intro paragraph(s) maybe two paragraphs). We'll combine into one

    maybe multiple sentences. Then

    Responsibilities

    • ... each bullet. Then

      Requirements

      • ... two items. Then

        Qualifications

        ... maybe one item. Then

        Skills

        • ... list. Then

          Benefits

          • ... list. Then

            Pay

            ... include pay ranges and notes. Then

            Schedule

            ... remote-first etc. Make sure not to include empty sections. Let's craft content precisely. About the role paragraph: combine the intro sentences. "We exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are seeking a seasoned Engineering Manager to lead our Reliability Platform Engineering team. This role is critical in ensuring the safety and reliability of our production systems through building products and capabilities that drive reliability practices at scale. You will lead the development of systems and practices that allow engineers to understand, prioritize, and reduce systemic reliability risks across Affirm’s production environment. This team is responsible for building foundational operational intelligence capabilities for Affirm. This includes Affirm’s next-generation Reliability and Risk Management platform, which combines observability, AI, and operational workflows to help engineering teams proactively manage availability, resiliency, and operational excellence at scale. This role sits at the intersection of Platform Engineering and Site Reliability Engineering. You will partner closely with Infrastructure and Product Engineering teams to define reliability standards, build scalable operational tooling, and drive adoption of engineering best practices across the company." That's fine. Responsibilities list: as above. Requirements list: two items. Qualifications: "This position requires either equivalent practical experience or a Bachelor’s degree in a related field." Skills list: items. Benefits list: items. Pay paragraph: include Pay Grade - P, Equity Grade - 13, note about new hires start of range, base pay ranges, total compensation includes equity rewards, monthly stipends for health, wellness and tech spending, benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) We should not repeat benefits details already in Benefits section; but we can mention that base pay is part of total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) That's okay; but we might duplicate with Benefits section. To avoid duplication, maybe keep Pay section focused on pay grade, equity grade, base pay ranges, and note that new hires typically start at start of range. Benefits section will detail benefits. Thus Pay paragraph: "Pay Grade - P; Equity Grade - 13. Employees new to Affirm typically come in at the start of the pay range. USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000. USA base pay range (all other U.S. states) per year: $204,000 - $264,000." We can also mention that base pay is part of total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) but that may be redundant; but it's

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