Engineering Manager, Onboarding

Engineering Manager Overview

Brex is an intelligent finance platform that helps companies manage their spending and operations efficiently. The Engineering Manager will lead a team responsible for onboarding and customer activation, focusing on creating seamless and efficient user experiences.

Responsibilities

• Drive business and product strategies to ensure a seamless onboarding experience
• Collaborate with cross-functional partners to define priorities and deliver delightful customer activation experiences
• Leverage AI to automate onboarding and implementation workflows, enhancing speed, personalization, and operational efficiency
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction
• Drive continuous improvement in engineering processes, technical architecture, and product quality
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment
• Strong technical background and understanding of software development principles
• Expertise leading full-stack engineering teams delivering end-to-end product experiences
• Regularly works with cross-functional partners and excels in driving alignment across stakeholders
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics
• Track record building AI-powered product experiences, including LLM-driven automation and personalization

Bonus Points

• Experience with data platforms such as Snowflake, Hex, or similar
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences
• You have started your own technology venture or were an early technical founder/employee

Compensation

The expected salary range for this role is $240,000 - $300,000. The starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.