Engineering Manager, Merchants

Technical Direction

You are the primary technical authority for billing architecture, checkout flows, and the delivery promise engine — the most strategically critical product surface at Burq heading into our enterprise expansion.

Team Leadership

• Manage and grow engineering leads for Merchants Core and Merchants Growth
• Run 1:1s, set goals, provide feedback, and develop your team
• Own hiring for your teams — source, interview, and close strong engineers
• Foster a culture of ownership, technical excellence, and direct communication

Execution & Delivery

• Own sprint health, backlog quality, and delivery predictability across both teams
• Ensure KTLO (Keep the Lights On) work — billing reliability, notification infrastructure, account management — always has a home and never loses to feature pressure
• Partner closely with the Merchants PM and designer to translate product strategy into engineering roadmaps
• Maintain a clear boundary between Core (reliability, billing, KTLO) and Growth (product, promise engine, features)

Cross-Functional Work

• Directly with the Head of Engineering on org structure, hiring plans, and technical strategy
• Collaborate with Customer Success on merchant operational pain — Core is the team closest to that surface
• P业与数据团队合作，进行财务核对和分析基础设施

Requirements

• 5+ years of engineering experience, including 2+ years managing engineering teams
• Proven track record managing multiple teams or a team of teams simultaneously
• Architect-caliber technical depth — you can make and own hard decisions on billing systems, API design, and product infrastructure
• Experience with Node.js/TypeScript, PostgreSQL, AWS, and Stripe (or equivalent payment infrastructure)
• Comfortable at a high-growth startup — priorities change, you adapt without losing momentum
• Player-coach mindset — you lead by example and can get hands dirty when the team needs it
• Strong communicator with technical and non-technical stakeholders alike

Benefits

• Competitive salary
• Stock options
• Performance-based bonuses
• Comprehensive medical, vision, and dental insurance