Engineering Manager, Ecommerce

About the role

The Engineering Manager leads a team of software engineers responsible for designing, developing, and delivering scalable digital solutions that support Radwell International’s global business operations. This role is responsible for managing software engineering teams across enterprise platforms, eCommerce systems, internal applications, AI-enabled services, and integration platforms while ensuring alignment with Radwell’s modern architecture strategy, cloud-first technology stack, and AI-driven innovation initiatives.

Responsibilities

• Contribute to the full-stack delivery and implementation of software code (primarily using C# and JavaScript) in a complex environment with dozens of services comprising e-commerce platforms with hundreds of thousands of monthly active users.
• Manage changes and improvements to large, high-volume, and distributed, relational databases while maintaining performance, reliability, and data integrity.
• Lead team architecture and implementation efforts.
• Contribute to the research, development, and implementation of software architecture strategies - constantly improving our codebase to be more scalable, maintainable, and consistent with current best practices.
• Contribute to the research, development, and implementation of cloud infrastructure architecture strategies - improving our cloud infrastructure to be more scalable, maintainable, cost-effective, reliable, and generally consistent with current best practices.
• Contribute to the research, development, and implementation of instrumentation measures such as CI/CD, Kubernetes (K8s), Infrastructure as Code (IaC), and so on.
• Contribute to the implementation of instrumentation for telemetry, metrics, analytics, KPIs, etc., measuring the technical and business performance of e-commerce systems.
• Create software applications that are secure in accordance with enterprise and industry best practices, guidelines, and requirements.
• Provide release support and training to end-users on the software the team has created.
• Engage in continuous self-improvement and team improvement activities, including but not limited to independent study of technical topics, peer to peer training, and attainment of external certifications related to the tools and technologies utilized by the team.

Qualifications

• 10+ years’ experience working in software development including both on-prem and cloud-based software stacks
• 5+ years’ experience working in digital/ecommerce in B2B and B2C across industrial, manufacturing or other industries with high volume / complex sales through digital ecommerce channels
• 5+ years of experience working with senior stakeholders, managing change and scope of work.
• 5+ years of building / leading multiple teams (direct reports), external SI vendors, and contractors across multiple technologies
• 10+ years’ experience delivering software products using, Scrum or other Agile delivery methodologies
• 7+ years’ experience in delivering software solutions using .NET/C#, Node.js, react.js, REST APIs, GraphQL, SQL Server, NoSQL DB, Event Streaming (Kafka, Azure Service Bus, Event Hub), Message queues, Microservices Architecture, Event Driven Architecture etc.
• 10+ years or mastery in Java and/or Node.js, React, Bootstrap, and experience with multiple opensource technologies like Spring, Tomcat, Nginx, Elastic Search, etc.
• 10+ years strong knowledge of various relational databases (e.g. Microsoft SQL, MariaDB, Postgres SQL, MySQL,etc.) noSQL databases (e.g. Redis, columnar, GraphDB, etc.), Cloud services (e.g. Azure, AWS)
• Experience with A/B testing including is a plus
• Hands-on experience driving AI adoption within engineering organizations to address real-world delivery bottlenecks, improve developer effectiveness, automate quality, security processes, and enable scalable production use of AI-assisted capabilities
• Experience leading production-oriented rollout of AI-assisted development tools and workflows, translating emerging AI capabilities into practical solutions that improve business operational efficiency
• Experience managing infrastructure on a cloud platform such as Azure, AWS, or GCP
• Experience managing infrastructure on a cloud platform such as Azure, AWS, or GCP
• Experience with training and mentoring software engineers with lesser experience, becoming a force-multiplier and generally improving teams' confidence, proficiency, and excellence
• Strong written and verbal communication skills