Engineering Manager, Merchant, AI/ML
About the Team
The Merchant (Mx) AI/ML team is a cornerstone of DoorDash’s merchant organization. We empower our restaurant partners to thrive on DoorDash by building intelligent, scalable AI systems that simplify operations, elevate their digital presence, and enhance customer engagement.
The team develops production-grade AI solutions that power the entire merchant lifecycle — from onboarding and store setup to menu management, growth, and real-time order operations. The team is deeply customer-obsessed and impact-driven, focusing on turning cutting-edge research in LLMs, multimodal learning, generative AI, and agentic automation into products that make our merchants more successful every day.
About the Role
We’re looking for an Engineering Manager to lead the Mx AI/ML team, driving the design and deployment of next-generation AI product solutions that power our merchant experiences.
- Lead and grow a team of exceptional AI/ML engineers developing production-grade machine learning and generative AI solutions for the merchant ecosystem.
- Define a multi-year strategy and execute the AI roadmap across key Mx pillars — Onboarding, Menu Media Understanding & Generation, Menu Metadata Intelligence, and Agentic Task Automation.
- Partner with product and operations to translate merchant pain points into scalable AI-powered solutions.
- Own the end-to-end lifecycle of ML systems — from ideation and experimentation to productionization and continuous improvement.
- Drive innovation in multimodal AI, LLM-driven assistants, and GenAI content creation.
- Foster a strong engineering culture emphasizing experimentation, reliability, and measurable business impact.
- Mentor and develop engineers, shaping the next generation of applied AI leadership at DoorDash.
We're Excited About You
- You lead and manage a team of exceptional AI/ML engineers developing production-grade machine learning and generative AI solutions for the merchant ecosystem.
- You define a multi-year strategy and execute the AI roadmap across key Mx pillars — Onboarding, Menu Media Understanding & Generation, Menu Metadata Intelligence, and Agentic Task Automation.
- You partner with product and operations to translate merchant pain points into scalable AI-powered solutions.
- You own the end-to-end lifecycle of ML systems — from ideation and experimentation to productionization and continuous improvement.
- You drive innovation in multimodal AI, LLM-driven assistants, and GenAI content creation.
- You foster a strong engineering culture emphasizing experimentation, reliability, and measurable business impact.
- You mentor and develop engineers, shaping the next generation of applied AI leadership at DoorDash.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.