Engineering Manager

Responsibilities

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
• Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
• Create and adhere to annual budget for department.
• Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
• Ensure the hotel is in compliance with all local, state and federal laws.
• Create and implement a preventative maintenance program for all hotel equipment.
• Follow up on all service recoveries that related to the engineering deficiencies until completion.
• Ensure that the overnight engineers completing their nightly tasks checklist by conducting walkthroughs.
• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause.
• Determine emergency status and report findings to Front Desk.
• Take immediate action as necessary.
• Aid as necessary with special projects and renovations.
• Actively participate in energy conservation programs.
• Ensure compliance with the Americans Disabilities Act (ADA).
• Administer all vendor contracts controlled by the engineering department.
• Support and participate in all Highgate Hotel programs.
• Lead and participate in Highgate Hotel Safety Committee.
• Ensure compliance with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Maintain a warm and friendly demeanor at all times.

Qualifications

• At least 1 year of facilities management experience in a hotel.
• Luxury preferred, union experience preferred and older Building experience preferred.
• High school diploma or equivalent required.
• Must have HVAC, electrical, plumbing, boiler operations and general maintenance skills.