Engineering Manager
About Us
Logistics is broken. Let’s fix it. We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: logistics. Our mission is to streamline freight brokerage, carrier management, and 3PL operations through automation, freeing teams to focus on high-value strategic work.
Augment is building AI teammates — not tools — that work alongside operations, logistics, and customer support teams to automate complex workflows. We’re growing quickly and are looking for an Engineering Manager to help lead and scale one of our core engineering teams as we build the future of autonomous operations.
Responsibilities
- Manage and grow a high-performing team of engineers through coaching, feedback, and career development
- Drive technical execution on key product and platform initiatives, ensuring the team ships high-quality, reliable systems
- Stay hands-on when needed — participate in architecture reviews, write production code occasionally, and support critical decision-making
- Partner closely with Product, AI, and Ops to define roadmaps, clarify requirements, and align priorities
- Improve engineering processes, rituals, and on-call practices to help the team move faster with increasing quality
- Create clarity through strong communication — ensuring teams understand goals, trade-offs, and success criteria
- Collaborate with other engineering managers to shape engineering culture, standards, and best practices
- Participate in hiring and onboarding to help scale our engineering organization, including building and leading our new Customer Support product team
Requirements
- 6+ years of software engineering experience, with 2+ years in engineering leadership or people management
- Strong technical foundation in building distributed systems and backend services using TypeScript, Node.js, or Python
- Experience leading teams in fast-moving, high-growth environments
- Ability to balance hands-on technical involvement with team leadership and execution oversight
- Strong communicator who can explain complex technical concepts to both technical and non-technical stakeholders
- Comfortable working through ambiguity and helping teams break down complex projects into deliverable milestones
- Excited to work in a hybrid capacity from our office in San Francisco to help continue to build a collaborative, high-energy engineering hub
Bonus Points
- Experience at early- or growth-stage startups
- Experience working with AI agents, LLMs, or agentic architectures
- Background in logistics, freight, or related industries
- Experience scaling engineering teams or working across multiple offices
- Open-source contributions, technical writing, or mentorship experience
Benefits
- Competitive Salary + Stock Options
- Comprehensive Health, Vision, and Dental Benefits
- Flexible PTO
- On-site Gym
- Monthly stipend
About Augment
At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making. That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth.
Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.