Jobs · Information Technology · New York

Engineering Manager

Augment · New York, NY · 1 wk ago
HybridInformation TechnologyFull-time

Augment is building AI teammates—not tools—that work alongside operations, logistics, and customer support teams to automate complex workflows in freight brokerage, carrier management, and 3PL operations.

About the role

As an Engineering Manager, you’ll lead and scale one of our core engineering teams, staying hands-on with technical decisions while growing a high-performing team. You’ll partner with Product, AI, and Operations to ship impactful, reliable systems and shape both the people and technical direction of the team.

Responsibilities

  • Manage and grow a high-performing team of engineers through coaching, feedback, and career development
  • Drive technical execution on key product and platform initiatives, ensuring the team ships high-quality, reliable systems
  • Stay hands-on when needed—participate in architecture reviews, write production code occasionally, and support critical decision-making
  • Partner closely with Product, AI, and Ops to define roadmaps, clarify requirements, and align priorities
  • Improve engineering processes, rituals, and on-call practices to help the team move faster with increasing quality
  • Create clarity through strong communication—ensuring teams understand goals, trade-offs, and success criteria
  • Collaborate with other engineering managers to shape engineering culture, standards, and best practices
  • Participate in hiring and onboarding to help scale our engineering organization, including building and leading our new Customer Support product team

Requirements

  • 6+ years of software engineering experience, with 2+ years in engineering leadership or people management
  • Strong technical foundation in building distributed systems and backend services using TypeScript, Node.js, or Python
  • Experience leading teams in fast-moving, high-growth environments
  • Ability to balance hands-on technical involvement with team leadership and execution oversight
  • Strong communicator who can explain complex technical concepts to both technical and non-technical stakeholders
  • Comfortable working through ambiguity and helping teams break down complex projects into deliverable milestones
  • Excited to work in a hybrid capacity from our office in San Francisco

Nice to have

  • Experience at early- or growth-stage startups
  • Experience working with AI agents, LLMs, or agentic architectures
  • Background in logistics, freight, or related industries
  • Experience scaling engineering teams or working across multiple offices
  • Open-source contributions, technical writing, or mentorship experience

Benefits

  • Competitive Salary + Stock Options
  • Comprehensive Health, Vision, and Dental Benefits
  • Flexible PTO
  • On-site Gym
  • Monthly stipend

About Augment

At Augment, we’re building a fully autonomous AI platform to streamline logistics operations and reclaim the human element in the industry. Our founders recognized that talented professionals were bogged down by manual tasks, so we’re on a mission to free them to focus on high-impact problem-solving and strategic decision-making. Augment isn’t just about efficiency—it’s about transforming logistics with AI-driven solutions that make the industry smarter, faster, and more adaptive.

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