Engineering Manager, Agent Studio

About the role

Grow the team. Lead and mentor a high-performing engineering team, fostering an inclusive and innovative culture while overseeing hiring and team growth.

Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.

Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, follow-ups. Each one requires going deep on how the rep actually works.

Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.

Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.

Responsibilities

• Grow the team.
• Lead and mentor a high-performing engineering team, fostering an inclusive and innovative culture while overseeing hiring and team growth.
• Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.
• Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, follow-ups. Each one requires going deep on how the rep actually works.
• Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.
• Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.

Requirements

5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.

Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.

Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.

High agency. Comfortable owning an outcome without a clear playbook.

Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.

Qualifications

Based in San Francisco, excited to be in-office 3+ days per week. At Nooks You'll Enjoy

• A world-class team. Around 50 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street.
• A founder seat in shape. GM-level ownership of a 0-to-1 product line.
• The skills you build here are the ones you need to start a company next.
• Top-of-market compensation.

Skills

None specifically listed in the job description.

Benefits

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

Pay

TBD

Schedule

TBD