Engineering Manager, Agent Studio

Sales Software

Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously.

About The Role

The role is a "player-coach" position with GM-level responsibility for customers' revenue numbers. The expectation is to be hands-on, building and making key technical and product decisions to guide the team towards success. The role involves growing the team, leading and mentoring a high-performing engineering team, and owning the deployment outcome for your customers' revenue numbers.

What You’ll Do

• Grow the team. Lead and mentor a high-performing engineering team, fostering an inclusive and innovative culture while overseeing hiring and team growth.
• Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. Aim to 5x their meetings booked within a 1-month trial.
• Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, follow-ups.
• Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evaluations that prove they work.
• Earn into customers. Engineers will be embedded into customers through shared Slack channels and regular calls with users.
• Ship agent improvements back to customers based on feedback.

Bonus Qualifications

• 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.
• Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.
• Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.
• High agency. Comfortable owning an outcome without a clear playbook.
• Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.

Based in

San Francisco, excited to be in-office 3+ days per week.

Nooks Culture

A world-class team. Around 50 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.

Founders Seat

GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.

Compensation

Top-of-market compensation.

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.