Agent Engineer, Agent Studio

About the role

Own the deployment outcome. GM-level responsibility for your customers' revenue numbers.

Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, follow-ups. Each one requires going deep on how the rep actually works.

Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evaluations that prove they work.

Earn a GM-level seat in shaping a 0-to-1 product line. GM-level ownership of a 0-to-1 product line.

Responsibilities

• Own the deployment outcome. GM-level responsibility for your customers' revenue numbers.
• Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, follow-ups. Each one requires going deep on how the rep actually works.
• Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evaluations that prove they work.
• Earn a GM-level seat in shaping a 0-to-1 product line. GM-level ownership of a 0-to-1 product line.

Requirements

3+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.

Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.

Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.

High agency. Comfortable owning an outcome without a clear playbook.

Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.

Qualifications

Bachelor's degree in Computer Science, Engineering, or related field.

Experience with machine learning, natural language processing, and/or conversational AI.

Experience working with sales teams and understanding their workflows.

Experience with customer success and support.

Skills

Strong problem-solving skills.

Ability to work independently and manage multiple projects simultaneously.

Excellent communication and collaboration skills.

Experience with Agile methodologies and continuous integration/continuous deployment (CI/CD).

Benefits

Based in San Francisco, excited to be in-office 3+ days per week.

Pay

Top-of-market compensation.

Schedule

Full-time position.

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.