Engineering Lead - Service Transition
At Vylor, we’re advancing agriculture through breakthrough science—combining elite germplasm, cutting-edge biotech, and next-generation expertise in gene editing and molecular breeding. Our portfolio includes trusted industry brands like Pioneer®, Brevant®, and Hoegemeyer®, delivering performance farmers rely on. Join us to help scale innovation globally and shape what’s next in crop science.
Corteva Agriscience intends to separate into two independent companies on or about October 1, 2026. It is Corteva’s current intention that this position will align with the Seed Company, Vylor, at the time of the intended separation. The Vylor innovation engine will be anchored in the agriculture industry’s most elite germplasm and transformative biotech, leveraging next-generation scientific expertise in disciplines like gene editing and molecular breeding to strengthen its core business while exploring new row crops and potential expansion beyond.
About the Role
An Engineering Lead - Service Transition is responsible for managing and overseeing the change, release, and deployment processes within the IT organization, ensuring IT services are delivered and maintained effectively while minimizing disruptions. This role involves implementing ITIL best practices to manage changes to IT systems, overseeing the release of new and updated systems, and ensuring smooth deployments. The role reports to the IOCS IT Service Management Leader.
The ideal candidate blends strategic planning, operational management, and leadership skills to ensure the efficient functioning of products and services. You should be comfortable working in a fast-paced, collaborative, and highly matrixed environment, including navigating ambiguity, building operational maturity, and managing operations while hiring and developing talent.
Skills and Behaviors
- Business IQ: Knowledge and understanding of product family business processes and IT implications; growing knowledge of overall Corteva business capabilities and outcomes.
- Technical IQ: Technical depth in infrastructure or end-user compute engineering, with potential specialization in other technologies deployed across the domain.
- Stays Curious: Deep understanding of Corteva’s strategic and operational challenges; awareness of new and emerging technologies and their potential value.
- Supports Common Ways of Working: Creates a culture that embraces industry best practices and innovation through collaboration with all internal and external stakeholders.
- Strategic Partnering: Builds credibility by consistently delivering on commitments, solving problems, and maintaining a “can-do” attitude.
- Communications: Excellent verbal, written, and presentation skills.
- Customer Focused: Strong commitment to delivering high-quality IT services and maintaining customer satisfaction.
Responsibilities
- Develop and implement change management processes.
- Evaluate and approve change requests based on risk, impact, and resource requirements.
- Coordinate and communicate changes with relevant stakeholders to ensure minimal disruption to services and operations.
- Develop and implement release management strategies.
- Coordinate the release of new or updated IT services and maintain detailed release documentation.
- Plan and manage the deployment of new or updated IT services and systems, overseeing execution and validation.
- Regularly review and assess change, release, and deployment processes to identify areas for improvement and implement enhancements.
- Define and track key performance indicators (KPIs) related to change, release, and deployment activities.
- Create 12–18-month product roadmaps that incorporate the needs of process practitioners and meet business needs.
- Collaborate with IT teams, business units, and external vendors to ensure alignment and effective communication throughout processes.
- Develop and deliver communications regarding changes, releases, and deployments to all relevant stakeholders.
- Ensure compliance with organizational policies, ITIL best practices, and regulatory requirements; participate in audits and reviews.
- Develop and deliver training programs for IT staff and stakeholders on change, release, and deployment processes.
- Provide guidance and support to IT teams regarding change, release, and deployment activities.
- Assess and mitigate risks associated with changes, releases, and deployments, including cybersecurity threats and operational disruptions.
- Maintain effective communication with end-users and ensure service desk and virtual agent operations comply with policies and standards.
- Implement and enforce security protocols and best practices to safeguard data and systems.
- Evaluate vendor performance and make recommendations for improvements or changes as needed.
- Provide on-call support as needed to ensure 24/7 system availability.
- Establish strong connections between respective teams within IT.
Requirements
- Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
- 1-3 years (3-5 for Senior Engineers) of proven experience in IT change, release, and deployment management, including leading teams and managing complex processes.
- Experience with ITIL framework and best practices.
- Strong understanding of ITIL processes, change management tools, release management systems, and deployment methodologies.
- Familiarity with IT service management (ITSM) tools.
- Demonstrated leadership ability with experience in managing and developing teams.
- Strong organizational and project management skills.
- Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.
- Strong analytical skills for evaluating processes, identifying trends, and implementing improvements.
- Experience in IT service desk management, including leading teams and managing virtual agent solutions.
- Experience with IT service management (ITSM) tools and methodologies.
- Project management experience in managing IT projects, with strong organizational and problem-solving skills.
- Excellent problem-solving and troubleshooting skills.
- Ability to communicate technical information effectively to both technical and non-technical stakeholders.
- Strong product management skills.
- Excellent analytical and critical thinking skills.
- Strong ability to engage with a global team and provide coaching and oversight.
- Strong organizational skills to manage multiple tasks within timeline and budget constraints.
- Ability to thrive in a fast-paced environment, learn rapidly, and master diverse technologies and techniques.
Preferred Qualifications
- Certifications in project management (e.g., PMP) or IT service management (e.g., ITIL).
- ITIL, Agile, or PMP certification(s).
- General ITIL v3 and ITIL v4 process knowledge.
- Experience operating in an Infrastructure as Product (IaP) environment.
- Experience in customer service and internal consulting.
- Proven success in contributing to a collaborative environment.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Adaptability to changing circumstances and managing multiple priorities effectively.
- Strong attention to detail in managing IT operations and ensuring service quality.
Benefits
- Numerous development opportunities to build your skills.
- Health benefits for you and your family starting on your first day of employment.
- Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays.
- Excellent parental leave, including a minimum of 16 weeks for mother and father.
- Competitive retirement savings plan and tuition reimbursement program.
Learn more about our total rewards package here.