Lead Service Engineer

About Us

HMH is a leading provider of drilling solutions, offering a wide range of products and services designed to be the safest and most efficient in the industry. Apart from expertise in land and offshore operations, we continuously expand our knowledge within subsea mining, geothermal, onshore and offshore construction, and offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence. We are a frontrunner in developing and providing automation and digital solutions for drilling customers to improve efficiency and reduce environmental footprint. Equipped with a brilliant team of engineers, HMH is committed to exploring opportunities in other industries, presenting new challenges that require creativity and innovation.

At HMH, we value our employees, offering exciting job opportunities for professional growth and development. In addition to competitive pay and benefits, you will join a casual, inclusive, and respectful work environment where you can expect to collaborate with a knowledgeable, global team.

Responsibilities

• Report directly to the Service Manager on day-to-day management and long-range stewardship of the company’s equipment.
• Test, repair, and troubleshoot equipment by traveling to customer locations, including installation and onsite services for individuals and organizations.
• Provide telephone support for troubleshooting and confirm equipment functionality after repairs.
• Ensure all service and maintenance activities are planned and executed under the Permit-to-Work System when required.
• Participate in and lead the Safety Observation Card (SOC) program, reporting and closing out safety issues.
• Lead Job Safety Analysis (JSA) for service and maintenance operations, ensuring communication of requirements to all participants.
• Ensure the Service Truck is properly loaded with tools and inventory to maximize efficiency and minimize downtime.
• Coordinate service activities with clients to optimize operations and reduce downtime.
• Maintain adequate inventory levels, coordinate parts receiving/issuing, and manage material control.
• Maintain housekeeping in shop and office areas.
• Document comprehensive handover notes and ensure communication between maintenance disciplines.
• Report equipment damage to the Service Manager, ensuring proper documentation and follow-up.
• Stay updated on operational/technical bulletins and maintain requisite documents.
• Attend pre-tour, pre-job, weekly safety meetings, and other client/third-party safety meetings as required.
• Enforce proper use of PPE within the work area.
• Schedule inspections, certifications, and upkeep for equipment such as rigging/lifting gear, overhead cranes, radios, environmental equipment, emergency/firefighting equipment, and forklifts.
• Ensure all certification and training requirements are met per the company training matrix.
• Assist with shop activities and ongoing operations and repairs (O & R) when not in the field.
• Represent the company professionally, maintaining confidentiality of company and client business.
• Fulfill all other requirements as directed by company policy and the Area Manager.

Requirements

• High School Diploma or GED with a minimum of 2.5 years of experience in a technical or field services role.
• Commitment to Health, Safety, Security, and Environment (HSSE).
• Previous experience as a Field Service Technician.

Desired Characteristics

• At least 5 years of experience in a service or maintenance capacity.
• Enthusiasm for building a new company with cultural diversity.
• Relevant trade certificate and/or 2–5 years of maintenance/service background in a similar capacity with a strong safety record.

Location

Odessa, TX