Engineering Lab Technician

About the role

The Engineering Lab Service Technician plays a crucial role in supporting Flock's core engineering efforts. This position ensures the sustained health, performance, and advancement of the entire Flock product suite.

Responsibilities

• Execute the assembly and fabrication of sophisticated hardware prototypes at the PCB level.
• Troubleshoot and remediate complex technical malfunctions within various hardware prototype iterations.
• Iterate on and refine pre-production units to optimize overall system performance.
• Utilize additive manufacturing technologies to realize mechanical concepts while driving engineering improvements and managing technical escalations.
• Manage the deployment of firmware updates and software release cycles across operational systems within the Flock ecosystem.
• Serve as the vital conduit for communication back to our internal R&D departments, pinpointing tangible enhancements for mechanical, hardware, and software systems.
• Develop and curate comprehensive technical SOPs and diagnostic documentation to fortify and expand our operational support infrastructure during rapid organizational scaling.
• Engage in the direct "bring-up" and rigorous QA assessment of novel engineering systems to ensure long-term reliability.

Requirements

• A minimum of 3 years providing technical engineering assistance, with direct exposure to hardware development at the prototyping stage.
• A minimum of 3 years providing technical manufacturing support, with deep exposure to assembly methodologies and production systems.
• Proven capability to oversee multifaceted operational workflows, expertly navigating the intersection of technical innovation, system stability, and continuous lifecycle support.
• Demonstrated proficiency in overseeing methodical system evaluation cycles, encompassing rigorous data acquisition and consistent feedback integration.
• Demonstrated proficiency of fabrication, encompassing advanced soldering and wire termination techniques alongside the adept utilization of laboratory instrumentation—including spectrum analyzers, oscilloscopes, and multimeters—for sophisticated power profiling and comprehensive system tuning.
• Demonstrated proficiency in interpreting complex electrical schematics and comprehensive technical documentation.
• Demonstrated competency in Linux & Python for driving complex technical automation and data analysis.
• Directly oversee the optimization of educational frameworks to facilitate the expansive growth of sophisticated, multi-modal systems.
• Proven background in expanding organizational capacity during phases of accelerated technological evolution.

Qualifications

• Strong technical skills in hardware development, manufacturing, and software implementation.
• Experience with additive manufacturing and laboratory instrumentation.
• Proficiency in Linux and Python for automation and data analysis.
• Excellent problem-solving and troubleshooting abilities.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong communication and interpersonal skills.

Skills

• Electrical design and schematic interpretation.
• Prototyping and fabrication techniques.
• Linux and Python programming.
• Technical documentation and SOP creation.
• System evaluation and QA processes.
• Collaboration and teamwork.

Benefits

• Flexible PTO and 11 company holidays.
• Comprehensive health benefits plan including Medical, Dental, and Vision coverage with an HSA match.
• 12 weeks of 100% paid parental leave, including 6-8 weeks of physical recovery time for birthing parents.
• Fertility and family benefits partnership with Maven.
• Caregiver support through Cariloop.
• Equity tax advisor sessions provided by Carta.
• Four Employee Resource Groups (ERGs) for diversity and inclusion.
• $150 monthly WFH stipend.
• $300 annual productivity stipend for Audible, Calm, Masterclass, Duolingo, etc.
• $750 home office stipend for creating a dedicated workspace.
• Pet insurance partnership with Pumpkin.

Pay

The starting salary for this role ranges between $60,000 and $80,000, with Flock Stock Options included. Base salary is determined by job-related experience, education/training, and market indicators.

Schedule

The Engineering Lab Service Technician role is based in Atlanta, GA, requiring relocation if you are not already based there. The schedule is flexible but includes a mix of remote and in-person work.

Application Instructions

To apply for this role, please email recruiting@flocksafety.com. Please note that all legitimate communication from Flock will come from an email address ending in @flocksafety.com. We do not accept applications through messaging apps, social platforms, or unauthorized third parties. If you encounter suspicious outreach related to a Flock role, please report it to recruiting@flocksafety.com.

EEO Statement

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills.