Engineering Garage Assistant

About the Role

The Engineering Garage Assistant supports the development of standardized repair timelines by accurately documenting each step of the automotive service process during time-and-motion studies. You will work closely with lead technicians to record procedural data, track tool usage, and ensure all investigative steps are captured for comprehensive labor time establishing. This role requires a blend of mechanical interest and administrative precision to ensure that final labor guides reflect realistic, efficient, and high-quality service standards. Additionally, the Engineering Garage Assistant will ensure that the shop remains clean and well organized and preps vehicles for delivery back to field service. All functions are performed at the Engineering Garage located in Fountain Valley, CA.

Responsibilities

• Document labor time studies and create a final report based on findings.
• Demonstrate familiarity with navigating online resources, interpreting and navigating standard automotive service information, and using common MS Office applications efficiently.
• Manage multiple tasks in a fast-paced environment.
• Perform detailed daily record keeping and reporting.
• Locate and receive shipment of parts.
• Follow and promote high standards of safety, cleanliness, and organization (5S standards: Sort, Straighten, Shine, Standardize, and Sustain).
• Maintain a clean and organized work environment; help clean shop.
• Locate, move, and wash vehicles as needed.
• Assist with any tasks as requested by supervisor.

Requirements

• High school diploma or General Equivalency Diploma (GED) is required.
• Microsoft Office 365 proficiency, especially Outlook and basic Excel skills.
• Proficient typing skills.
• DMS (Dealer Management System) experience is a plus.
• Strong written and oral communication skills.
• Organizational skills (e.g., time management, scheduling, prioritizing, efficiency).
• Able to work and function in an automotive shop environment.
• Clean driving record and employment background.

Skills

• Detail-oriented with the ability to listen closely, interpret customer narratives, and identify underlying issues through clear, effective communication.
• Organized and adaptable, able to manage multiple priorities while remaining responsive to customer needs.
• Customer-service focused, maintaining a calm, professional approach in challenging situations.
• Efficient and quality-driven, working quickly and accurately without compromising service or documentation.
• Solutions-oriented, identifying practical, effective resolutions to issues as they arise.
• Process-driven problem solver, using established procedures while applying strong investigative and problem-solving skills.
• Technically proficient with strong computer literacy and the ability to learn and use new systems efficiently.
• Excellent problem-solving skills coupled with the ability to understand complex information and assess requirements.
• Ability to work independently with multi-disciplinary and multi-cultural teams.
• Ability to work on given objectives.
• Excellent communicator and people motivation skills.

Pay

A reasonable estimate of the current hourly range is $20 to $25 based on current experience.