Engineer, Telecommunications Network

Duties

• Designs and develops complex software interface programs for telecommunication/voice over internet protocol (VoIP) systems.
• Performs engineering studies to obtain data on new equipment and system development in communications field and adaptability of equipment to existing system.
• Researches, tests, evaluates and recommends telecommunications/VoIP and data network systems.
• Supports complex telecommunications/VoIP systems throughout the organization.
• Administers design, organization, and implementation of telecommunications/VoIP activities (25%).
• Counsels studies on communications systems and equipment, such as present and projected volume of communications, effectiveness and adequacy of system, and estimated equipment costs (20%).
• Prepares cost/benefit, feasibility and impact studies of any new telecommunications/VoIP software or hardware to be used (15%).
• Works with vendors to ensure government changes do not conflict with the capabilities of vendor products (15%).
• Prepares detailed specifications and flowcharts for implementation of new internal programs or modifications to vendor software (5%).
• Prepares, reviews, and/or evaluates network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems (5%).
• Plans layout and installation of telephony communication equipment (5%).
• Provides guidance/training for less-experienced personnel (5%).
• Keeps abreast of changes in industry practices and emerging telecommunications/VoIP technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences (5%).
• Develops, maintains, or implements telecommunications disaster recovery plans to ensure business continuity (5%).
• Maintains and analyzes system performance, such as network traffic, security, and capacity (5%).

Skills

• Comprehensive knowledge in the area of local and wide area networking, communications, and related hardware and software with multiple administration tools.
• Understanding of technical aspects of telecommunications/VoIP equipment and systems and vendor capabilities.
• Knowledge of principles, practices, terminology and trends in telephone system engineering and data communications usage as utilized by large complex organizations.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Expertise with relevant telecommunications/VoIP software and hardware.