Engineer, Production Engineering

About the role

We are building the control plane for AI agents in teams and companies. As a Production Engineer, you will own the infrastructure, security, and compliance systems that allow our platform to ship fast and run reliably at scale.

Responsibilities

• Manage and evolve our production and staging infrastructure on GCP (GKE) using Terraform.
• Own DNS, networking, and environment configuration end-to-end.
• Deploy and operate within customer VPCs across AWS, Azure, and GCP — adapting to varied infrastructure constraints, security requirements, and enterprise networking configurations.
• Build and maintain Kubernetes-based sandboxing for agent execution — ensuring agents operate within strict network boundaries and must route through our API gateway rather than having unfettered internet access.
• Own our observability stack, including OpenTelemetry instrumentation and integrations with New Relic and Splunk, to give the team deep visibility into system performance and agent runtime behavior.
• Lead infrastructure and operational work to support SOC2 compliance, including audit preparation, evidence collection, and control implementation.
• Manage our HackerOne engagement — coordinating pentests, triaging incoming bug bounty reports, and driving remediation.
• Audit application code for security vulnerabilities, contribute security-sensitive product features (e.g., API key management), and ensure product and infrastructure security are coherent end-to-end.
• Own our IT stack — Okta, device management, and access controls — keeping the company secure as we scale.
• Design and maintain safe, automated CI/CD workflows supporting rollout strategies like canary and blue-green deployments.
• Make shipping to production a routine, boring, highly automated non-event.

Requirements

Strong fit experience: 5+ years in Production Engineering, Platform Engineering, or a security-focused infrastructure role, ideally at a fast-growing startup or SaaS company. Our Stack: Strong hands-on experience with Kubernetes and GCP in production; comfortable with Terraform for managing real infrastructure. Code over Click: Strong programming skills (Python, Go, TypeScript, etc.) with a passion for automating away toil. Security Depth: Hands-on experience with compliance frameworks (SOC2), vulnerability management, and secure system design. Bonus Points: Background with multi-tenant SaaS or enterprise security and procurement requirements. Exposure to AI/ML infrastructure, particularly agent runtimes. Experience building security-sensitive product features alongside infrastructure work. Experience supporting pentests / bug bounties Experience deploying and operating in customer VPCs or other external cloud environments across AWS, Azure, and/or GCP — navigating enterprise networking, security, and access constraints.

Qualifications

Compensation Range: $140K - $320K