Engineer, Product

Position Summary

The Product Engineer or Sr. Product Engineer designs and directs installation of mechanical or electromechanical products, aftermarket products, and plant systems. This role is responsible for designing, developing, supporting, and improving new and existing products, kits, and components, as well as fabricating and testing prototypes. The engineer ensures product integrity, technical accuracy, and applicability, and releases final products for manufacture and distribution. This is an on‑site position at the Carrollton, Texas facility.

Essential Job Functions

• Manage projects, changes, and development from start through completion while communicating with functional groups.
• Plan, design, and develop products or components assigned to projects.
• Prepare or direct preparation of product/system layout, detailed drawings, and schematics.
• Plan and develop experimental test programs; direct and coordinate manufacturing or building of prototype products or systems.
• Analyze test data and reports to determine if designs meet functional and performance specifications.
• Gather and analyze research data and proposed product specifications; assess feasibility of new or replacement products considering cost, space, time, and other factors.
• Collaborate with research personnel to resolve problems and develop design modifications.
• Conduct business case analysis and planning to commercialize new products effectively.
• Compile and analyze operational, test, and research data to establish performance standards for newly designed or modified equipment.
• Evaluate engineering test results for possible application to system developments.
• Lead and review Engineering Change Order projects to update existing products and processes.
• Publish technical bulletins and notifications to customers and suppliers as needed.
• Review and analyze series production of new products to ensure highest quality standards and lowest cost levels.
• Use computer‑assisted engineering and design software and equipment to perform engineering tasks.
• Create and update bills of materials using CAD and ERP systems.
• Consult with suppliers regarding parts or products needed to design or improve products and components.
• Provide design, prototype, and validation support for improving existing products and kits.
• Oversee installation and testing of field test units at customer sites or via live video conferencing; inspect, maintain, troubleshoot, and repair field test units as necessary.
• Analyze product or equipment specifications and performance requirements to determine designs producible with existing manufacturing facilities.
• Investigate returns (RMA) and manufacturing/quality issues; initiate corrective actions and engineering changes.
• Participate in resolving supplier quality issues with the Purchasing team and explore secondary supplier options to reduce costs and lead times.
• Assist Customer Service in identifying needed aftermarket repair products and services.
• Provide technical information concerning manufacturing or processing techniques, materials, properties, and process advantages/limitations for long‑range plant and product engineering planning.
• Create product documentation (manuals, specification sheets, layout drawings) to support new products and update manuals as changes occur.
• Develop in‑house and field work instructions for manufacturing processes and product installation.
• Diagnose, repair, and install company products and unrelated office/warehouse equipment as needed.
• Visit new and established suppliers to assess technology advances, cost‑saving opportunities, capabilities, and root‑cause analysis support.
• Monitor technology markets, customer feedback, and benchmarking to identify new product opportunities.
• Initially train Technical Support staff on products and support more complicated issues as they arise.
• Handle product revisions and customer‑requested specials for quoting and manufacturing.
• Participate in Kaizen and VAVE events.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualification Requirements

• Bachelor’s Degree in Mechanical Engineering or a related field (Master’s Degree is a plus).
• 5–7 years of engineering experience, preferably in product design engineering within a manufacturing environment or with electromechanical products.
• Experience managing multiple simultaneous projects.
• Advanced/Intermediate experience with industry drafting and CAD standards.
• Proficiency in product design, GD&T, CAD tools, FEA, and DFMEA.
• Knowledge of electrical circuits, hydraulic circuits, and welding standards (a plus).
• Significant hands‑on product experience with ability to recognize problems, predict outcomes, and implement countermeasures quickly.
• Experience with steel fabrication methods preferred.
• Computer skills: Microsoft Office Suite (Word, Excel, Project, PowerPoint) and general ERP systems.
• Working knowledge of 3D software such as Autodesk Inventor and Vault.
• No specific certificates, licenses, or registrations required.

Core Competencies

• Communications
• Flexibility
• Cost Consciousness
• Creativity and Innovation
• Customer Focus
• Facilitating Change
• Fostering Teamwork
• Global Mindset
• Problem Solving
• Quality Orientation
• Safety Focus
• Valuing Diversity
• Accountability & Dependability
• Integrity, Trust, & Respect
• Leveraging Customer Networks
• Self‑Development & Continual Learning

Technical & Professional Skills

• Ability to lead an engineering project.
• Proficiency with a variety of hand and power tools.
• Advanced hands‑on problem‑solving and analysis.
• Customer‑service orientation.
• Team collaboration and contribution to group goals.
• Project coordination and management of multiple concurrent projects.
• Detail‑oriented tracking and monitoring from inception to completion.
• Effective organization, prioritization, and deadline management.
• Strong electrical and mechanical troubleshooting skills; ability to read engineering drawings.
• Ability to solve problems with limited standardization.
• Excellent oral and written technical communication with managers, peers, customers, and vendors.
• Thorough knowledge of customer specifications, standards, and engineering requirements.
• Independent and group work capability in a fast‑paced, minimally supervised environment.
• Judgment and discretion in planning, organization, control, integration, and completion of projects.
• Understanding of manufacturing, assembly, sewing, welding equipment, tooling, automation, robotics, and related processes.
• Knowledge of material types, specifications, and characteristics used in dock levelers, dock seals, high‑speed doors, and other entrance automation products.
• Familiarity with quality management, control systems, workflow, just‑in‑time/pull systems, and company policies.

Other Qualifications, Experience, or Requirements

• Limited business travel for project implementation, training, field testing, and customer support.
• Valid motor vehicle operator’s license and ability to operate a vehicle safely.
• Ability to use office/production equipment such as telephone, photocopier, and precision measuring instruments.
• Potential requirement to work beyond a traditional 40‑hour week, including weekends and holidays, as workload dictates.

Physical Demands

The employee is frequently required to sit, use hands to finger, handle, or touch objects or controls, and talk and/or hear. Regularly required to stand and walk. Occasionally required to reach above shoulders, climb, balance, stoop, kneel, crouch, or crawl. Occasionally must lift and move up to 50 lb (e.g., tooling or boxes of parts). Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment.

Work Environment

The employee may occasionally travel on company business. Work is regularly performed near moving mechanical parts and in proximity to high, precarious places, outdoor weather conditions, fumes, airborne particles, and the risk of electric shock. Safety glasses and steel‑toed shoes are required in manufacturing areas. Noise levels are moderate in the office and may be loud in production areas.