Engineer Manager, Commerce Solutions

About the Role

You will run and own one engineering team end-to-end, including its architecture design, delivery, and roadmap. This is a hands-on engineering role where you are accountable for the team's output. The role involves shaping the team's work, ensuring predictable and reliable delivery of quality software, and partnering closely with Product to align on the roadmap and business needs.

Responsibilities

• Own architecture design, delivery, and roadmap for your team.
• Build a strong partnership with Product to shape and deliver the roadmap.
• Ensure engineering outcomes for Commerce Solutions' product space, including WordPress, WooCommerce, Magento, and other application stacks.
• Stay hands-on by writing specs, reviewing pull requests, and shipping real changes.
• Run and drive adoption of AI-assisted engineering tools and practices.
• Scope and prioritize work, ensuring unknowns are identified and status is reported honestly.
• Clear cross-team engineering dependencies proactively.
• Maintain a high engineering bar to achieve DORA High metrics and beyond.
• Grow and develop engineers through one-to-ones, growth plans, and direct feedback.
• Own hiring end-to-end and maintain a high bar for new hires.
• Ensure team accountability for long-term product health and operational excellence.

Requirements

• 7+ years in software engineering, with at least one year leading engineers formally or informally.
• Hands-on technical fluency in PHP, Vue, React, WordPress, GitHub Automation, and unit/integration testing.
• Recent experience shipping code and reviewing AI-generated code.
• Proven experience with AI-assisted engineering, with quantifiable impact.
• Evidence of making a team measurably faster, including knowledge of DORA metrics.
• Experience delivering and modernizing software to committed dates, including scoping and forecasting.
• Experience operating a production on-call rotation and owning hiring end-to-end.
• Must have experience in managed hosting, cloud, or another high-availability service business.

Qualifications

• Ability to work in a highly stressful environment with diverse challenges and deadlines.
• Strong communication and collaboration skills.
• Commitment to engineering excellence and continuous improvement.

Work Environment

The role requires regular speaking, hearing, and keyboarding. Work is performed at a desk and computer screen for extended periods, either in a climate-controlled office or from home. The environment is highly stressful, dealing with diverse challenges, deadlines, and a varied employee population.