Jobs · Information Technology

Engineer In Charge

NEP Group, Inc. · Baltimore, MD · 1 mo ago
RemoteRemoteInformation TechnologyFull-time

Essential Duties/Responsibilities

  • Direct and supervise remote crew of technical support employees in the performance of their respective responsibilities in accordance with organization and department policies and procedures.
  • Coincides all technical aspects of remote operations to include camera and audio placement, set-up and break down.
  • Coincides maintenance of equipment to peak performance levels. Routes to appropriate maintenance departments. Ensures customer satisfaction with the assigned event or show.
  • Confirms schedules and manpower requirements are accurate before being sent to Travel Coordinator. Ensures that all show requirements are met and properly billed.
  • Maintains dialogue with management on all show or crew changes. Reports equipment failures and needed repairs. Posts technical reports to Project Server as required.
  • Assigns tasks to remote crew using Microsoft Project.

Position Requirements

  • A high school diploma is required; a technical degree is preferred.
  • Five (5) years’ experience with electronic troubleshooting, installation and repair is required; two (2) years’ experience in a television production environment is required.
  • Understanding of AC/DC and RF electronics. Troubleshooting and reading schematics.
  • Good oral communication skills. Excellent customer service skills.
  • Basic supervisory skills. Ability to work in a fast-paced environment and adapt to rapidly changing demands.
  • Frequent travel to job sites which may require working both outside and inside in all kinds of weather. At times, temperatures may be below 50o F or may exceed 90o. There may also be occasional time in a repair shop environment, where the surroundings are relatively quiet, comfortable, and well lighted.
  • Ability to work with and interact with client on a regular basis. Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values: Reliable, One Team, Ethical, Innovative.

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