Engineer | Hershey Hampton Inn
Responsibilities
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, departmental procedures, and security procedures.
- Aid with inventories as scheduled.
- Follow maintenance program and cleaning schedule.
- Perform other duties as assigned.
- Minimum of two years of experience, preferably in a hotel setting.
- Experience with commercial refrigeration and knowledge of ice machines, industrial chiller systems, and air handling units.
- Basic working knowledge of general maintenance procedures.
- Customer service orientation and willingness to go above and beyond for guests.
- Strong background in mechanical equipment relevant to hotel operations.
- Ability to read and interpret safety rules, operating instructions, and procedural manuals.
- Valid driver's license and clean driving record.
Qualifications
About the Role
The Engineer will be responsible for upkeep, preventative maintenance, and troubleshooting of ice machines, refrigeration units, and air handling units, among other general maintenance tasks, in accordance with Shaner Hotels and franchise standards.
The ideal candidate should be customer service-oriented and willing to exceed guest expectations.
About Shaner Hotels
Shaner Hotels is a leading hospitality company specializing in full-service, select-service, extended-stay, and resort properties across the United States and Canada. With a portfolio of over 65 hotels, they offer a wide range of services including hotel development, design and construction, e-commerce, and revenue management.
Visit our website at www.shanercorp.com to learn more about our company and our commitment to excellence in hospitality.
About the Team
The Hampton Inn Hershey Near the Park is situated in the heart of Hershey, offering easy access to major attractions like Hershey Park, Hershey Gardens, and the Giant Center. It's conveniently located off Route 39, just 15 minutes from Penn State Hershey Medical Center.
Our team is dedicated to providing exceptional service and amenities, including complimentary hot breakfast, Wi-Fi, a state-of-the-art fitness center, and a heated indoor pool. We strive to create a positive work environment that supports both professional growth and personal well-being.