Engineer

Essential Job Functions

• Affix preventative maintenance tasks and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and uphold product quality standards.
• Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
• Assist in checking electrical systems like air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacements.
• Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipe lines, toilets, and sinks, kitchen and laundry equipment.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, and counters.
• Paint and finish furniture and fixtures if needed.
• Respond courteously to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
• Exposure to extreme temperatures. Operation of heavy machinery.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Required Skills And Abilities

• Communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate well with guests.
• Willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Climbing, reading, standing, walking, and routinely lifting 25 lbs to 50 lbs.
• Ability to receive instructions and communicate progress of work assignments.

Performance Standards

• Customer Satisfaction: Our customers are what we are about. Positive interaction with Crescent staff is crucial for a positive guest experience. Professionalism, courtesy, and respect towards guests and associates are essential. Every Crescent associate acts as a guest relations ambassador, contributing to the guest experience every working minute of every day.
• Work Habits: Work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. Adaptable to change in work areas and hotel procedures, willing to learn new skills and/or improve existing ones, able to solve routine problems, and willing to ask for help when unsure.
• Safety & Security: Safety and security of guests and associates are of utmost importance. Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and concerns.