Engine Field Tech I

About the role

Provide high quality repair service on equipment to respond to customer needs in a positive, caring and timely manner and ensure maximum value for work performed.

Responsibilities

• Complete assigned jobs and tasks to meet flat rate times and re-do metric.
• Complete related paperwork and access databases (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Remove and install parts, disassemble and assemble components, clean and inspect assemblies with minimal supervision.
• Timely parts and core returns with appropriate documentation.
• Perform warranty downloads of ECM.
• Diagnose and troubleshoot problems, give recommendations for repairs, and make all critical engine repairs and adjustments.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.
• Perform engine and component rebuild with limited supervision.
• Submit accurate and timely service reports and timecards daily.

Requirements

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Proficient use of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes and rigging equipment.
• Specific CAT product knowledge of gas, diesel, electrical, electronic, and mechanical components.
• Knowledge of database software, internet software, manufacturing software, and order processing systems.
• Ability to provide accurate quotes.
• Successfully complete Work Steps assessment.
• Flexibility to work various schedules including shift work, required overtime, and on-call.

Work Environment

• Regularly required to stand, walk, use hands to finger/handle/feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently required to climb or balance; occasionally required to sit or smell.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Frequently exposed to wet/humid conditions, high/precarious places, fumes or airborne particles, outside weather conditions, extreme cold, and extreme heat.
• Occasionally exposed to risk of electrical shock, vibration, moving mechanical parts, and toxic or caustic chemicals.
• Noise level in the work environment is usually moderate.
• Required travel up to 10%.
• Position is considered safety-sensitive.

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurance.