Engagement Manager, ProServe Shared Delivery Team Engagement Management

About the role

The AWS Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.

Responsibilities

• Leading and managing complex cloud migration and implementation projects

• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning

• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes

• Distingushing customer needs into clear technical requirements and map them to business outcomes

• Decomposing complex technical problems into actionable, deliverable solutions

• Contributing to technical documentation and define documentation standards

Requirements

• 3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects

• 1+ years of working as a Scrum Master or Product Owner across multiple cross-functional teams

• 3+ years of cloud computing experience

• Bachelor's degree in Computer Science or Engineering

• Experience working as a Scrum Master or Product Owner across multiple cross-functional teams

Qualifications

• Project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

• AWS certification

• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)

• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

• Experience working directly with engineering teams

Skills

• Strong technology and program/project management experience

• Validated technical solutions against business goals

• Recognize when additional technical evaluation is needed

• Manage technical risks

Benefits

• Work/Life Balance

• Inclusive Team Culture

• Mentorship and Career Growth

Pay

$131,200.00 - $177,600.00 USD annually

Schedule

Full-time