Senior Engagement Manager, ProServe Shared Delivery Team Engagement Management

About the role

The AWS Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects.

Responsibilities

• Leading and managing complex cloud migration and implementation projects

• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning

• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes

• Distingishing customer needs into clear technical requirements and map them to business outcomes

• Decomposing complex technical problems into actionable, deliverable solutions

• Contributing to technical documentation and define documentation standards

Requirements

• 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience

• 7+ years of leading and delivering enterprise-level IT engagements experience

• 5+ years of cloud computing experience

• Bachelor's degree in STEM field

• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)

Qualifications

• Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

• AWS certification

• Experience in delivering customer engagements in a professional services role

• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga

• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Skills

• Strong technology and program/project management experience

• Ability to validate technical solutions against business goals

• Ability to recognize when additional technical evaluation is needed

• Ability to manage technical risks

Benefits

• Comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave

• Amazon also offers a competitive base salary range and sign-on payments

Pay

Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

Work hours are typically full-time, but may vary depending on the specific project and location.