Engagement Manager - Hi-Tech
About the role
Join Infosys as an Engagement Manager, Client Services in our Hi-Tech Industry Segment and become a trusted advisor to some of the world's most innovative technology and engineering-led organizations. In this strategic leadership role, you will be responsible for growing and managing a multimillion-dollar portfolio, building executive-level relationships, identifying transformational opportunities, and driving business growth across a broad spectrum of technology and consulting services. Working closely with Senior Client Partners and Group Managers, you will own account strategy and help clients accelerate their digital transformation journey. Infosys partners with leading semiconductor, electronics, industrial technology, and engineering-driven enterprises to accelerate digital transformation, intelligent operations, product innovation, manufacturing excellence, and supply chain modernization. Leveraging deep industry expertise and global delivery capabilities, Infosys helps clients modernize technology landscapes, enhance operational resilience, optimize engineering processes, and unlock new business value through cloud, data, AI, automation, cybersecurity, and enterprise platforms.
Responsibilities
- manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
- create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- conduct research, market intelligence, competitor analysis, client presentations, estimation efforts, proposal development, and contract negotiations
- collaborate with the Delivery Manager to address all people or infrastructure-related issues that may be affecting delivery quality and client satisfaction
- balance different projects running for the client that may involve multiple