Engagement Manager (Contract to Perm)

What We Offer

• Comprehensive health, dental, and vision benefits
• Additional insurance options
• Employer RRSP and 401K matching programs
• A fun, collaborative, and diverse environment

What You’ll Do at OnePlan

• Acting as the main contact for customers and managing day-to-day interactions
• Creating and maintaining project schedules with milestones and tasks
• Providing weekly project status reports and updates to clients
• Managing budgets, project scope, and change requests, including estimates and change orders
• Leading business strategy workshops and producing phased roadmaps based on client needs
• Guiding sprint grooming, requirements gathering, and user story development
• Supporting Solution Consultants with requirement documentation, process flows, and configuration specifications
• Participating in discovery sessions to understand client objectives and system needs
• Collaborating with Solution Architects and Consultants to design solutions that meet client requirements
• Leading or supporting end-user training and adoption activities

Our Culture

We combine robust analytics with a platform that integrates seamlessly into the tools businesses already know and trust. Our high-trust, team-focused environment allows us to innovate quickly and deliver solutions that drive meaningful results for our clients.

What You’ll Need

• 3 to 5+ years of hands-on implementation experience with PPM or Work Management platforms such as OnePlan, Microsoft Project Online, Clarity PPM, Planview, or Smartsheet, in a SaaS or consulting environment
• Proven project management experience, preferably at the enterprise level
• Strong process analysis, design, and documentation skills
• Excellent MS Office and Microsoft product knowledge
• Ability to learn and master new technologies with a technical and analytical mindset
• Exceptional communication and interpersonal skills
• Detail-oriented and customer-focused with a consultative approach
• Strong organizational skills and ability to manage multiple projects simultaneously

Skills

• PMP, Scrum Master, or SAFe certifications
• Microsoft Certified Professional credential
• Experience with tools such as Visio, MS Project, and relational databases
• Business process redesign or consulting experience
• Systems implementation background, including requirements analysis, design, configuration, testing, training, and change management