Engagement Lead - Temporary Worker

About the role

The Engagement Lead is CDS's primary client-facing owner, the single accountable presence who bridges strategic advisory, commercial stewardship, and delivery execution. This role owns the end-to-end client engagement — ensuring delivery excellence, deepening relationships, identifying and or leading growth pursuits. This role connects clients to the broader capabilities of Dentsu/Merkle.

Responsibilities

• Show up consultatively, own the outcomes, and create genuine value for clients.
• Connect clients to the broader capabilities of Dentsu/Merkle.
• Depending on assignment, this role may have one or more ongoing client engagements, lead discrete project-based work, or do both concurrently.
• Lead value conversations without relying on a technical translator, using data as a lens for every client interaction.
• Proactively move between relationship management and execution-focused modes, across both ongoing engagements and discrete project work.
• Lead capability and roadmap conversations without a technical translator.
• Grow client relationships through delivery excellence and consultative engagement, not just managing what is in scope.
• Communicate effectively across all levels, from analyst to C-suite, written and verbal.
• Use critical thinking, analytical, and structured problem-solving skills.
• Use AI tools as a regular productivity practice.

Requirements

• Client delivery experience within technology, data, or martech services.
• Senior client-facing experience with commercial or delivery accountability.
• Experience leading cross-functional delivery teams (architects, engineers, business consultants).
• Comfort moving between relationship management and execution-focused modes, across both ongoing engagements and discrete project work.
• Conversant across data platforms and marketing technology, with executive-level fluency in at least one or two; able to lead capability and roadmap conversations without a technical translator.
• Track record of growing client relationships through delivery excellence and consultative engagement, not just managing what is in scope.
• Excellent communication skills across all levels, from analyst to C-suite, written and verbal.
• Strong critical thinking, analytical, and structured problem-solving skills.
• Demonstrated use of AI tools as a regular productivity practice.

Preferred and differentiators

• Experience in a consultancy, systems integrator, or data-heritage services firm.
• Familiarity with cloud data warehouses (Snowflake, Databricks, BigQuery, Microsoft Fabric) and their role in first-party data strategies.
• Familiarity with customer experience platforms as Adobe’s CX Enterprise, Salesforce Data Cloud, Marketing Cloud, Braze.
• Certifications in Adobe CX Enterprise, Salesforce Data Cloud Consultant, SnowPro, or Databricks.
• Active participation in a vendor champion or community program (Snowflake Data Superhero, Databricks MVP, Salesforce MVP or Trailblazer Community leader, Adobe Champion, Google Cloud Champion Innovator).
• A visible external point of view: speaking, writing, or community leadership in data, martech, or AI.
• Experience with agile delivery and modern data/martech engagement structures.
• Background in financial management: revenue forecasting, margin tracking, resource optimization.

Pay

The hourly pay range for this position is $55.00 - $62.00/ hour. The hourly pay rate for the successful candidate is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Schedule

This position is full-time and remote in Maryland.

Benefits

Temporary employees are eligible for paid holidays in accordance with dentsu policy, as well as safe and sick time.

Location

Maryland

Brand

Merkle

Time Type

Full time

Contract Type

Temporary

Equal Opportunity Employer

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Application Instructions

To begin the application process, please click on the “Apply” button at the top of this job posting.