Engagement Ground Support - Indianapolis - Contract

About the Role

As a Ground Support Contractor, you'll be instrumental in ensuring our tutoring sessions run smoothly inside classrooms. You'll assist students in logging onto the Tutored by Teachers platform, troubleshoot basic tech issues, and support classroom logistics.

Key Responsibilities

• Support students in logging into Tutored by Teachers
• Troubleshoot technical issues that arise during platform setup or use
• Provide on-the-ground support to students and teachers to ensure smooth implementation of the program
• Collaborate with school staff to address any technology or classroom management issues
• Communicate regularly with Tutored by Teachers Engagement Managers to keep them updated on how the engagements are running
• Ensure that all classroom technology (e.g., laptops, tablets) is functional and ready for use

Requirements

• Former classroom teacher
• Strong technology skills and the ability to troubleshoot tech issues efficiently, especially with Chromebooks and iPads
• Strong understanding of Microsoft Teams, Zoom and Google Meets
• Dependable
• Effective communicator who collaborates seamlessly with students, school staff, and the TbT team
• Able to commit to on-site work at one or more schools in Indianapolis during school hours
• Passionate about education

Benefits

• Part-time, contractor role with hours depending on program needs
• Position will start in late August and continue throughout the school year