Contract Support

Responsibilities

• Administer and implement provider agreements to ensure compliance with terms and conditions.
• Serve as the primary point of contact for the Contracting Department, requiring in‑depth knowledge of provider contracting.
• Analyze and interpret fee schedules and provider contracts to assist with contract resolution related to claim payment and system setup.
• Collaborate with various departments and personnel to resolve contract and claim disputes.
• Audit contract builds and maintain the system as agreements are renewed or new agreements are executed.

Qualifications

• High School Graduate or Equivalent; Technical School/1 Year College; Bachelor’s Degree preferred (business administration or health services).
• Minimum 3 years’ experience in healthcare (medical claims, contracting, and/or Provider Relations).
• Effective verbal and written communication skills in English.
• Proficiency with Microsoft Office (Excel, Word, Access, etc.).
• Ability to work both independently and in team settings, providing management with status updates.
• Strong multitasking, prioritization, and self‑starter abilities in a fast‑paced environment.
• Excellent communication, relationship, analytical, and attention‑to‑detail skills.
• Experience with QNXT, Impact, or other claim processing applications preferred.