Engagement Counselor

WHAT YOU'LL DO

• Welcomes clients to the main drop in center.
• Greet youth visitors and help them access food, laundry, shower, and case management services.
• Maintain the well-being of drop-in clients by offering resources and organizing events and activities.
• Engage successfully with a diverse client population who may be struggling with substance use dependency, untreated mental health symptoms, and survival-based trauma.
• Handle crisis situations through de-escalation techniques and assist clients as they process social and emotional problems.
• Facilitate and engage youth in groups and workshops.
• Promote wellness of the community through a harm reduction approach.
• Support the care and welfare of clients and staff.
• Contribute towards the care and welfare of clients we serve.
• Monitor the safety of the program and the facility.
• Support program services within the milieu.
• Participate in professional development activities.
• Supportive of the Larkin Street Youth Services mission to end youth homelessness.

WHO YOU ARE

• Passionate about the Larkin Street Youth Services mission to end youth homelessness.
• Embody the organization's values and core strategies: "This Is How We Roll": Client-Centered, Trauma Informed Care, Restorative Practices, Harm Reduction, Non-Violent Crisis Intervention, Motivational Interviewing.
• Have some social services and/or direct-service experience.
• Bonus: Experience working in drop-in services, shelter, transitional, and/or permanent supportive housing programs.
• Most excited to serve Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds.
• A self-starter and team player.
• Committed to an on-site, in-person working environment.
• Willing to work holidays occasionally.