Engagement Coordinator, Park Slope Women's Shelter

About the role

The Engagement Coordinator will play a crucial role in supporting the women served by Park Slope Shelter for Women. Reporting to the Director of Social Services, this position involves direct and non-direct interventions, crisis management, and community resource development.

Responsibilities

• Communicate effectively with clients, staff, and funders.
• Provide direct interventions and non-direct interventions to support clients.
• Conduct one-on-one supervision with staff members to engage clients in employment and training programs.
• Develop workshop curriculum and community-based resources.
• Train staff on crisis prevention and de-escalation techniques.
• Ensure funding objectives and performance measures are met.
• Conduct field visits and organize program activities.
• Create and implement incentive systems to increase client participation.
• Plan and organize program activities to meet performance targets.
• Motivate and coach staff to improve performance.
• Manage client documentation and ensure accuracy.
• Lead and participate in administrative meetings.
• Prepare reports and provide orientation sessions.
• May conduct initial assessments and group facilitation.

Requirements

• Bachelor's degree in fields such as Social Work, Mental Health Counseling, or related areas, with a minimum of two years of relevant experience; Master’s Degree preferred.
• First Aid/CPR and overdose prevention certifications.
• Train the Trainer CPI certification within 90 days of hire.
• NYS Peer Specialist Certification within 90 days of hire.
• Bi-lingual proficiency is preferred.

Qualifications

• Strong interpersonal and communication skills.
• Experience working with individuals experiencing homelessness and mental health issues.
• Ability to develop and implement innovative solutions.
• Knowledge of trauma-informed care and motivational interviewing.
• Proficiency in Microsoft Office Suite.

Skills

• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Experience with data management and database systems.
• Knowledge of community resources and services.

Benefits

Park Slope Shelter for Women offers a supportive environment with comprehensive services designed to help women achieve stability and independence. The shelter provides a safe, drug-free space for women to receive therapeutic support and access to essential services.

Pay

$57,000 - $60,000 annually

Schedule

Full-time position, Monday through Friday, with some evening and weekend availability as needed.