Engagement Center Ambassador

About the role

The Engagement Center Ambassador serves as a strategic partner to Business Development and Program Leadership and is the principal representative of their designated Engagement Center. This role integrates external representation, internal enablement, and strategic advocacy while ensuring the Center operates as a hub for collaboration, innovation, and mission readiness. The Ambassador collaborates with Business Development leads, Lockheed Martin Government Affairs personnel, and Business Area stakeholders to shape engagement strategies that are both user-centered and mission-aligned.

The successful candidate will oversee the day-to-day management of the Lockheed Martin Engagement Center in Crystal City—a customer-focused mission demonstration environment that enables highly visual, captivating storytelling using interactive visual exploration technologies. The Center provides interconnected collaboration spaces for digital program reviews, war gaming, operational analysis, and capability planning. A background in the defense industry, military, or government is an advantage.

Responsibilities

• Represent the Engagement Center across events, meetings, and outreach activities, strengthening relationships with stakeholders.
• Communicate program objectives, benefits, and outcomes to diverse audiences, amplifying the Center’s reach and reputation.
• Support recruitment and retention of participants through proactive engagement and outreach.
• Serve as a trusted resource for current and prospective participants, offering guidance and support.
• Provide actionable feedback to leadership to continuously improve Engagement Center quality and effectiveness.
• Maintain accurate records of outreach, engagements, and participant interactions.
• Maintain a comprehensive customer portfolio capturing how the centers were strategically utilized to enhance future engagements and exemplify value for additional opportunities.
• Attend regular check-ins with staff and fellow ambassadors to ensure alignment and collaboration.
• Share innovative solutions that expand the Center’s influence and enhance customer engagement.

Requirements

• Professional experience in customer-facing roles, business development, program management, or managing high-tech briefing/demonstration centers.
• Demonstrated experience leading cross-functional initiatives and building strategic partnerships across internal business units, industry partners, and government stakeholders.
• Exceptional verbal, written, and executive-level presentation skills, with a proven ability to translate complex technical concepts into compelling, visual narratives.
• Proven track record of overseeing day-to-day facility or program operations, prioritizing user experience, and aligning deliverables with strategic business goals.
• Must be a U.S. Citizen.

Qualifications

• Bachelor’s degree in a relevant field; MBA or advanced degree strongly preferred.
• Familiarity with cultural storytelling, enterprise campaign integration, and customer engagement strategy.
• Familiarity with interactive visualization technologies, digital program reviews, war gaming, or operational analysis environments.
• Familiarity with the Business Development lifecycle.
• Prior experience within the aerospace, defense, or government contracting sectors.
• Demonstrated ability to translate complex concepts into compelling narratives and visual experiences.

Pay

Full-Time Salary Range: $118,000 – $219,100.

Benefits

• Medical, Dental, and Vision insurance.
• Flexible work arrangements and schedules (e.g., 4x10 workweek).
• 401(k) match.
• Paid time off, holidays, and parental leave.
• Employee Assistance Program (EAP).
• Flexible Spending Accounts.
• Education Assistance.
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Annual short-term and/or long-term incentive compensation programs (performance-based and not guaranteed).

For Washington state applicants only: Non-represented full-time employees accrue at least 10 hours per month of Paid Time Off (PTO) for incidental absences and receive at least 90 hours for holidays. Represented full-time employees accrue 6.67 hours of Vacation per month, up to 52 hours of sick leave annually, and receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.