Engagement Ambassador
About the role
The Non-Instructional Student Support position at Missouri Virtual Academy (MOVA) Schools focuses on fostering a high touch approach to educational support. Key responsibilities include empowering families to increase their involvement in their student's education, facilitating engagement in school activities, and providing clear and consistent communication regarding school expectations and activities.
Responsibilities
- Serve as a liaison between students, Learning Coaches, and teachers/administration
- Contact late starting or missing students by phone and work to quickly ensure a Strong Start at the school
- Maintain oversight of a caseload of students, monitoring academic progress and activity
- Initiate meaningful, recurring contact with students and their Learning Coach
- Initiate larger student support interventions when a student begins showing signs of academic decline
- Arrange support conferences as needed to address performance concerns
- Assist students in creating plans to get back on track
- Provide outreach, training, and support to families who respond to Students First Check In surveys
- Increase professional knowledge and skills by attending required staff meetings and participating in school and K12 sponsored Professional Development
- Participate in State testing as required
Requirements
- High School diploma or GED, Associate’s degree, or professional certificate
- 5+ years of experience
- Residency Requirement: Missouri residents preferred
- This position is virtual
Qualifications
- High School Diploma
- Strong written and verbal communication skills
- Excellent problem-solving skills
- Organizations skills, multi-tasking abilities
- Customer service focus
- Adaptable and comfortable in a fast-paced work environment
- Experience coordinating academically oriented clubs and extra-curricular activities
- Familiarity with the online learning experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Web proficiency
Skills
- Ability to work independently, typically 40+ hours per week
- Ability to maintain a professional home office without distraction during workday, typically 8-5 or as defined by the school
Benefits
Missouri Virtual Academy (MOVA) Schools offers an exemplary individualized and engaging educational experience for students. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. This is a full-time REMOTE position.
Pay
Details on pay are not specified in the job description.
Schedule
Details on schedule are not specified in the job description.
Benefits
Details on benefits are not specified in the job description.