Engaged Online Course Coordinator - Digital Learning - UTK

About Our Client

The organization is a prestigious public university with a long history of leadership and innovation in higher education. It serves a diverse student body of over 38,000 individuals and employs approximately 10,000 dedicated staff members statewide. As a flagship land-grant institution, it offers more than 900 academic programs across multiple specialized colleges and maintains extensive research activity paired with robust partnerships with private industry and national laboratories. The university emphasizes work-life balance, continuous professional development, and a vibrant culture of collaboration among its employees, all while fulfilling a vital mission of learning, service, and leadership with a broad impact across the state and beyond.

About the Opportunity

The Engaged Online Course Coordinator supports the development and rigorous quality assurance of digital degree programs by managing a specialized initiative focused on enhancing online course design. This role works closely with faculty members, academic departments, and the central digital learning team to promote evidence-based pedagogical practices in online teaching, curriculum structure, and student assessment. The position contributes directly to expanding educational opportunities beyond the physical campus through robust, accessible, and deeply engaging online offerings.

Responsibilities

• Manage the operational lifecycle of the Engaged Online Course (EOC) Initiative, overseeing the associated peer review process from tracking to completion
• Cook up and execute systematic EOC Reviews to evaluate online course quality, structural alignment, and accessibility using established institutional rubrics
• Collaborate consultatively with faculty members and academic units to advocate for and promote high-quality, evidence-based online teaching and learning models
• Partner with instructional designers and multimedia teams to provide actionable feedback on digital course layouts and user experiences
• Support institutional strategic goals focused on expanding equitable access to distance education and online degree pathways
• Facilitate workshops, create training documentation, and distribute best-practice resources regarding online course quality standards
• Collect, track, and report on course review metrics to evaluate initiative impact and support continuous program enhancement

Requirements

• Bachelor's degree in Education, Instructional Technology, Communications, or a related field; or equivalent practical professional experience
• Minimum of two (2) to three (3) years of progressive experience in online higher education program coordination, instructional support, or digital curriculum development
• Solid foundational knowledge of online course design frameworks, digital learning theories, and quality benchmarks (such as Quality Matters or similar rubrics)
• Proven ability to collaborate effectively and build strong consensus with diverse academic stakeholders, including tenured faculty, researchers, and administrators
• Strong organizational and project management skills with a demonstrated capacity to handle multiple course evaluations concurrently
• Excellent verbal and written communication skills, with a professional approach to delivering constructive design feedback
• Preferred Qualifications: Master’s degree in Instructional Design, Higher Education Administration, or a closely related discipline, hands-on administrative experience navigating enterprise Learning Management Systems (LMS) such as Canvas, Blackboard, or Moodle, familiarity with digital accessibility compliance standards (such as WCAG 2.1 or Section 508 guidelines) in an educational context

Pay Range and Compensation Package

Target compensation framework: Annual base salary or hourly parameters are determined dynamically based upon the candidate's higher education operational tenure, instructional design familiarity, and localized institutional market scales. Total rewards options feature a competitive baseline public-sector compensation structure paired with comprehensive institutional benefits packages.

Benefits & Perks

A comprehensive university benefits overview—including choice health, dental, and vision medical coverage plans, substantial state or institutional retirement matching choices, tuition waiver opportunities, and generous paid leave structures—will be provided in full detail by the hiring university's human resources team during the initial screening phases.

Equal Opportunity Statement

The client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.