Enforcement Agent - Austin

Admiral Enforcement is looking for friendly, professional, and detail-oriented individuals to join our growing team. We specialize in monitoring privately owned parking lots and garages, fostering a customer-focused culture with proven operating systems.

About the role

The Enforcement Agent works independently in the field with minimal supervision, requiring excellent time management and reporting skills.

Responsibilities

• Patrol designated areas on foot to identify vehicles without proper payment or permission.
• Enforce location requirements by issuing citations for parking violations.
• Conduct lot audits and car counts at designated locations and times.
• Record and enter violation data into the approved system.
• Immediately report incidents, accidents, or safety concerns to management.
• Utilize strong time management and report-writing skills.
• Monitor equipment condition and notify management of malfunctions or repair needs.
• Communicate professionally with customers, clients, and coworkers.

Requirements

• Must be at least 21 years old for insurance purposes.
• Valid driver’s license with 3+ years of driving experience.
• No major violations (DUI, reckless driving, negligent homicide) in the past 7 years.
• No more than two minor violations (accident, speeding) in the past year.
• No license suspensions within the last 3 years.
• Proficient with computers and mobile applications.
• Ability to bend and lift up to 50 pounds regularly throughout shifts.
• Flexible availability, including weekends and late evenings.
• Willingness to work outdoors in all weather conditions for the duration of the shift.
• Ability to walk and stand for extended periods.

Benefits

• Competitive medical, dental, vision, and life insurance (full-time employees).
• Paid time off (full-time employees).
• Tuition reimbursement.
• Flexible scheduling.
• Paid training.
• Advancement opportunities across the U.S.

A comprehensive background check, including verification of education, employment history, criminal records, and drug screening, will be conducted as part of the hiring process.