Energy Operations Manager - Conserv FS - Rockford, IL
PURPOSE AND SUMMARY STATEMENT
The Energy Operations Manager oversees the daily operations of the cooperative's energy division, including fuel sales, delivery logistics, petroleum service operations, inventory control, billing systems, driver supervision, customer service, safety compliance, and operational efficiency initiatives. This role leads delivery personnel, petroleum technicians, and operational staff to ensure safe, timely, and cost-effective delivery and service of energy products to agricultural, commercial, and residential customers.
ESSENTIAL JOB FUNCTIONS
Manage day-to-day energy operations including fuel delivery scheduling, routing, dispatch, petroleum service coordination, inventory management, and customer service activities.
Oversee delivery operations utilizing wEBS management system, including electronic delivery ticket processing, inventory reconciliation, billing accuracy, and operations reporting from truck systems.
Lead, supervise, and develop delivery drivers, petroleum technicians, and operational personnel through training, coaching, and performance management.
Ensure accurate fuel inventory management with Energy Procurement Specialist across bulk plants, service trucks, and customer locations through monitoring, reconciliation, and reporting processes.
Cook up billing processes related to fuel deliveries and petroleum service work to ensure timely and accurate invoices.
Oversee petroleum equipment installation, maintenance, inspection, and repair activities performed by petroleum technicians.
Ensure compliance with DOT, OSHA, EPA, environmental, and company safety regulations and procedures.
Develop and implement routing and scheduling strategies to improve delivery efficiency, technician utilization, reduce costs, and maximize fleet and service performance.
Maintain operational KPIs including delivery performance, inventory accuracy, billing accuracy, service response times, overtime, maintenance costs, and customer satisfaction.
Coordinate with Energy Procurement Specialist on fuel purchasing, storage, inventory management, and delivery planning to meet seasonal and customer demand.
Support sales growth initiatives by collaborating with the energy sales team to maintain strong customer relationships and identify service and equipment opportunities.
Oversee fleet maintenance scheduling, equipment readiness, and service vehicle management to minimize downtime working with Fleet Manager.
Investigate and resolve customer concerns, delivery discrepancies, equipment service challenges, billing issues, and operational problems in a timely manner.
OTHER JOB FUNCTIONS
Affords assistance to the Energy Department Manager upon request; serves as the back-up for the energy sales & delivery and delivery driver personnel as needed.
Assists with development of the company budget by forecasting capital projects and/or expense items.
Supports and contributes to total company goals and objectives through collaboration efforts.
REQUIREMENTS
Normally requires a Bachelor’s degree in business or related area or the equivalent thereof, and 6 years or more of business related work experience to demonstrate knowledge of and the ability to supervise employees, generate profitable sales, build a repeat customer base, and gain market share with service related work experience to demonstrate knowledge to effectively manage the service, projects, and personnel.
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.
Must obtain and maintain all applicable licenses, certifications, and/or permits as required to perform the required duties.
Must have and maintain a valid driver’s license, a satisfactory driving record, and could travel independently and overnight.
Ability to work extended hours or on call as business conditions warrant.
COMPENSATION
Salary range: $60,000 - $80,000 plus incentives per year. Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.
BENEFITS
Conserv FS offers a comprehensive benefits package that includes:
Medical, dental, vision, and life insurance
Supplemental plans such as accident, critical illness, disability, hospital indemnity, and identity theft protection
Generous paid time off (PTO) and paid holidays
401(k) plan with company matching
Free Employee Assistance Program (EAP)
WORK ENVIRONMENT
Frequent exposure to extreme weather conditions, noisy conditions, and conditions that may include dust, fumes, chemicals, electrical, and mechanical hazards with appropriate safety measures. Lifting 51 - 70 lbs., pulling/dragging up to 70 lbs for up to 100 ft, climbing ladders, stairs, and scaffolding, maneuvering barrels or drums of product with a minimum weight of 450 lbs. Ability to use the computer to enhance business processes.