Energy Auditor

About the role

Through field-based advising, Residential Energy Auditors provide individualized and ongoing assistance to property owners with relevant programs, energy efficiency benefits, assessment reports, upgrade project support, and customer service. Energy Advisors help maximize the value of energy program marketing activities by referring customers to all relevant programs, participating in community marketing, education, and outreach events as an expert resource, encouraging customers to pursue every energy upgrade that makes sense for them, tracking the status of every customer, and identifying opportunities for customers to make deeper energy savings over time.

Responsibilities

• Act as local, customer-facing program & company representative to customers to encourage participation in the program and overcome barriers to energy savings.
• Learn to conduct home energy assessments & evaluations.
• Provide individualized and ongoing assistance to property owners and contractors to convert projects according to contract compliance.
• Work both independently and in a team to ensure a quality education & installation experience.
• Record and report necessary data by electronic or manual methods to adhere to program requirements.
• Troubleshoot technical problems that you may encounter during the installation of energy efficiency measures.
• Learn, understand and comply with all technical aspects of energy efficiency programs.
• Daily travel throughout a defined service territory.
• Install or repair energy saving toilets and shower heads during the home visit.

Requirements

• Minimum education requirement: High School Diploma / GED and work experience in related field.
• Knowledge of Weatherization, HVAC or Building Construction preferred.
• BPI, OSHA & EPA Lead certifications preferred, yet not required; or the ability to obtain/pass skills test once hired, all training will be provided & certifications funded for the right candidate.
• Ability to explain technical information in an easy-to-understand way.
• Strong listening, verbal, and written communication skills.
• Consistently friendly, positive, and respectful communications, even under pressure.
• Ability to develop and maintain positive interpersonal relationships.
• Excellent organization, record-keeping, and time management skills.
• Experience with Microsoft Office preferred, or possess the ability to learn (Outlook, Excel, OneDrive).
• Proficiency with mobile applications, specifically IOS and Salesforce.
• Ability to pass level 1 and level 2 background checks and drug screening.
• Possess a valid driver’s license with reliable transportation & no history of major driving infractions.
• DOT Requirements: If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Qualifications

• High School Diploma / GED and work experience in related field.
• Knowledge of Weatherization, HVAC or Building Construction preferred.
• BPI, OSHA & EPA Lead certifications preferred, yet not required; or the ability to obtain/pass skills test once hired, all training will be provided & certifications funded for the right candidate.
• Ability to explain technical information in an easy-to-understand way.
• Strong listening, verbal, and written communication skills.
• Consistently friendly, positive, and respectful communications, even under pressure.
• Ability to develop and maintain positive interpersonal relationships.
• Excellent organization, record-keeping, and time management skills.
• Experience with Microsoft Office preferred, or possess the ability to learn (Outlook, Excel, OneDrive).
• Proficiency with mobile applications, specifically IOS and Salesforce.
• Ability to pass level 1 and level 2 background checks and drug screening.
• Possess a valid driver’s license with reliable transportation & no history of major driving infractions.
• DOT Requirements: If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Skills

• Technical knowledge of energy efficiency programs.
• Customer service and relationship building skills.
• Ability to troubleshoot and resolve technical issues.
• Effective communication and interpersonal skills.
• Organizational and time management skills.

Benefits

• Medical, Dental, and Vision Insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid Volunteer Time.
• Employee Recognition Program.
• Employee Assistance Program.
• Access to on-demand training courses.

Pay

Compensation Range: $19.20 - $28.30 per hour. Currency: USD. Type: Hourly. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Schedule

Daily travel throughout a defined service territory.

Benefits

• Medical, Dental, and Vision Insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid Volunteer Time.
• Employee Recognition Program.
• Employee Assistance Program.
• Access to on-demand training courses.