Enablement Project Manager, Professional Services

About the role

We're seeking a motivated, relationship-oriented problem solver to join our Professional Services Operations team. As a Project Manager, you'll step into whatever the team needs next: strategic initiatives, cross-functional programs, training and enablement, and process and tooling improvements.

Responsibilities

• Scope, plan, and own end-to-end projects from discovery through rollout with clear milestones, change management, and hands-on execution.
• Translate complex asks into crisp problem statements, success criteria, and measurable outcomes—then execute.
• Design and ship enablement packages for internal teams and partners: training sessions, quick-reference guides, checklists, and curated resources.
• Partner with delivery, coordinators, and leadership to close skill and information gaps that slow deployments or create rework.
• Map current workflows, find bottlenecks, and lead process improvements that shorten cycle time, reduce errors, and improve handoffs across teams and systems.
• Coverage of multiple systems, data, contracts, or customer-facing commitments when initiatives touch IT, Commercial Operations, Finance, Customer Success, Sales, and vendors.
• Pull together data from multiple sources to answer operational questions, support decisions, and tell a clear story.
• Support data hygiene and consistency for initiatives you own.
• Champion automation and standardization to reduce cycle time and rework.
• Facilitate working sessions, drive accountability, and escalate early with options and tradeoffs.
• Communicate clearly to frontline operators and leadership; adjust depth and format to the audience.

Requirements

Location: Scottsdale, AZ - This role requires in-office presence Tuesday through Friday, with the flexibility to work remotely on Mondays.

Reports to: Senior Manager, Professional Services Operations

Qualifications

• 3–5 years in project or program management, operations, deployment coordination, or consulting-style internal roles with end-to-end ownership of cross-functional work.
• Demonstrated success improving how teams work (process, tooling, or enablement), not only tracking tasks.
• Comfort operating in high-change environments with shifting priorities.

Skills & Tools

• Strong skills in planning, prioritization, and written communication.
• Proficiency with spreadsheets and common collaboration tools; familiarity with CRM, work order / project tracking, and dashboarding tools (e.g. Salesforce, Smartsheet, Sigma, Power BI-or equivalents) is a plus.
• Enthusiasm for practical use of AI to move faster on analysis, documentation, and communication, with sound judgment on quality and risk.

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Pay

$84,750 - $135,600 USD

Schedule

Tuesday through Friday, with the flexibility to work remotely on Mondays.