Enablement & Operations Analyst

About the role

The Human Resources Consulting Group (HRCG) supports people leaders and associates across the business in need of HR expertise. While managing projects and processes with limited oversight, this position will play a key role in advancing HRCG's Enablement strategy and operational excellence priorities. This role will leverage system tools, platforms, metrics, and workforce insights to identify opportunities to enhance processes, improve consistency, and support data‑informed decision making. This role will help ensure HRCG team members are equipped with the resources, tools, and guidance needed to effectively execute the client‑partnership model and deliver a consistent experience across the organization.

Responsibilities

• Support or contribute to enablement, operational excellence, or HR transformation initiatives.
• Manage multiple priorities and deadlines with minimal oversight including project management.
• Employ advanced Excel skills, including experience with pivot tables, data visualization, and ad hoc reporting to support data‑informed decision making.
• Utilize HRIS platforms (e.g., Workday, SAP SuccessFactors, or similar) and reporting tools to build and analyze HR metrics and dashboards.
• Exercise process improvement methodologies (e.g., Lean, Six Sigma, or continuous improvement frameworks) to identify and implement operational efficiencies.
• Develop job aides, standard operating procedures, workflows, or other process documentation to support consistent service delivery.
• Apply exceptional written and verbal communication skills to translate complex HR concepts into clear, actionable guidance for non‑HR audiences.
• Partner with human resources centers of excellence (COEs) to improve company performance by identifying and clarifying problems, evaluating potential solutions, and implementing selected solution.
• Leverage multiple systems and/or manual sources to produce regular and/or ad hoc HR metric reports in support of business needs and to help inform business decisions.

Requirements

• University degree preferred
• 3+ years of experience required; 5+ years preferred
• Sedentary work
• Career level 7IC

Qualifications

• Required: 3+ years of experience in data analytics, reporting, and/or operational excellence, preferably in support of HR or enablement functions.
• Preferred: 5+ years of experience in data analytics, reporting, and/or operational excellence, preferably in support of HR or enablement functions; University degree in Human Resources, Business Administration, or a related field.

Skills

• Business Acumen
• Change Management
• Conflict Management
• Consultative Communication
• Data‑Based Decision Making
• HR Business Consultation
• Human Capital Strategy
• Influence
• Problem Solving
• Talent Mindset
• Trusted HR Advisory

Benefits

The organization offers a comprehensive Total Rewards package including a superior retirement program and highly competitive health, wellness and work‑life offerings to support associates’ physical, emotional and financial well‑being. In addition to base salary, the competitive compensation package may include participation in an incentive program linked to performance (e.g., annual discretionary incentive programs, non‑annual sales incentive plans, or other non‑annual incentive plans).

Pay

Base pay range: $91,700/yr – $99,300/yr. Actual base salary may vary based on relevant experience, time in role, internal peers’ base salary, prior performance, business sector, and geographic location.