Sales Operations & Enablement Analyst

Primary Responsibilities

• Support the design, implementation, and continuous improvement of scalable sales operations processes to drive efficiency across the end-to-end sales cycle.
• Partner with Sales leadership to support pipeline growth, sales performance optimization, and execution of key strategic initiatives.
• Own and optimize CRM processes (Microsoft Dynamics 365), ensuring data integrity, adoption, and effective utilization.
• Develop and deliver Power BI dashboards and reporting that provide actionable insights and executive-level visibility into performance.
• Drive lead generation strategies and support Sales teams in improving pipeline quality and accelerating the sales cycle.
• Promote process standardization and automation, transitioning manual workflows into scalable systems and tools.
• Manage integrated project plans and timelines across multiple interrelated initiatives, ensuring alignment with business priorities and dependencies.
• Oversee program execution, coordinating cross-functional activities to ensure delivery against scope, timelines, and objectives.
• Establish and maintain strong stakeholder relationships, driving alignment, accountability, and effective communication.
• Facilitate cross-functional collaboration across Sales, Marketing, Operations, Engineering, and Legal to enable seamless execution.
• Monitor performance metrics and project progress, proactively identifying risks, trends, and opportunities for continuous improvement.
• Deliver structured reporting and develop executive-level presentations to support leadership communication and decision-making.
• Career Development & Professional Growth
• Coordinate and support industry events and conferences to enhance brand visibility and business development opportunities.

Qualifications & Requirements

• Bachelor's degree in Business, Engineering, Computer Science, Information Systems, Analytics, or a related field; equivalent experience may be considered.
• 3–5+ years of experience in Sales Operations, Sales Enablement, Business Operations, Revenue Operations, or a related discipline.
• Advanced proficiency in Microsoft PowerPoint with the ability to develop executive-level presentations and storytelling materials.
• Strong expertise in Power BI and data visualization, translating complex data into actionable business insights.
• Advanced Excel skills and experience working with large datasets for analysis, forecasting, and reporting.
• Hands-on experience with Microsoft Dynamics 365 or similar CRM platforms, including process optimization, data governance, and user adoption.
• Strong project planning and execution skills with the ability to manage multiple initiatives and competing priorities.
• Excellent communication, presentation, and writing skills across technical and non-technical audiences.
• Demonstrated ability to build and maintain strong relationships with cross-functional stakeholders and senior leadership.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making and continuous improvement.
• High level of accountability, ownership, organization, and follow-through.
• Experience supporting sales organizations through pipeline management, lead generation, forecasting, or sales performance initiatives preferred.
• Experience in a fast-paced start-up environment is preferred.
• Excel Advanced.
• Experience supporting sales organizations, preferably within a telecommunications, technology, infrastructure, or related industry preferred.