Sales Associate
Hot Topic · Auburn, MA · 40 mo ago
Business DevelopmentFull-time
What You'll Do
- Provide an amazing shopping experience that will encourage customers to return.
- They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
- Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup.
- Assist with planogram changes including store map, wall, fixture, & merchandising mix.
- Communicate fashion & music trend information to management and respective HQ partners.
- Work with Store Management to ensure there's no misuse of spells and wizardry around theft.
- Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy.
- Smells like Team Spirit – you love communicating and working as a team to get the job done.
- Any other activities as assigned by your Store Leader
What You'll Need
- Previous experience working in a retail environment.
- If you love music and pop culture, you're in the right place!
- Superpowers in providing customer service and selling.
- You'll have to be at least 16 years of age to join the fandom force.
- Avenger-like collaboration and communication skills.
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds