Sales Associate

About the role

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The position involves handling a variety of operational duties as assigned by the store management team, such as housekeeping, visual presentation standards, and fitting room service.

Responsibilities

• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Provide customers with current relevant information about the product.
• Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Sincerely thank all customers for shopping at GUESS as they exit the store.
• Satisfactorily complete all duties as assigned by management.
• Be punctual and adhere to the designated work schedule.
• Work well with peers and management to accomplish duties.
• Follow GUESS Policies and Procedures 100%.
• Perform housekeeping duties as required.
• Meet or exceed the Sales per Hour (SPH) result as assigned by management.
• Participate in all store meetings and other related functions.
• Represent a positive attitude toward the merchandise and the company.
• Participate in all inventories.
• Assume and complete other duties as assigned by store management.

Requirements

• Excellent communication and customer service skills.
• Previous retail experience preferred.
• Ability to work well in a team-oriented environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Qualifications

Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Skills

None specified in the job description.

Benefits

None specified in the job description.

Pay

Not specified in the job description.

Schedule

Not specified in the job description.